Airlines

Mumbai International Airport creates new RECORD, handles 1.50 lakh passengers in a single day

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On December 10, 2022, the Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai handled 1,50,988 passengers, breaking the previous record. The total number of travellers listed above consisted of 1,11,441 domestic passengers and 39,547 international passengers, in addition to 892 ATMs. On December 10, 2022, CSMIA set its own record for the largest single-day performance of the year by serving 150988 people, breaking the previous record.

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“Compared to the years 2021–2022, the Mumbai airport has seen a 140% increase in international passenger movements and a 26% increase in domestic passenger movements, for a total growth of 44%,” it continued. One of the busiest single runway operations in the world is Chhatrapati Shivaji Maharaj International Airport (CSMIA), located in Mumbai. The number of domestic passengers on December 10 was 1,11,441, while there were 39,547 international passengers and 892 air traffic movements, according to MIAL.

As a result of the aforementioned, Mumbai International Airports have started ‘Passenger Centric’ Key Initiatives to support rising passenger loads. In order to meet passenger expectations, CSMIA has increased its human resource pool by adding “Passenger Service Executives” along with infrastructure improvements.

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The Digi Yatra biometric boarding technology will be accessible at designated touch points and Airlines from 8:00 am to 5:30 pm at Terminal 2 of Mumbai International Airport Ltd (CSMIA), where it will soon be available. The Ministry of Civil Aviation and the Indian government are in charge of this project. The goal of Digi Yatra is to produce a pleasurable and unforgettable digital travel experience. For a smooth transition from registration to boarding, it is a fully biometric-based self-boarding solution.

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Airlines

A Costly Mistake: Passenger Pays for Fuel After Disruptive Flight

A Western Australian man has learned a costly lesson after his unruly behavior on a flight resulted in the aircraft having to turn back. The passenger was ordered to pay over $5,000 in fuel costs, along with a significant fine, for causing the plane to divert.

The incident occurred in September 2023 when the man, who was not publicly named, became disruptive on a flight from Perth to Sydney. Due to his behavior, the pilot was forced to turn the plane around and return to Perth, which required dumping fuel to land safely.

The passenger pleaded guilty to charges of disorderly behavior and non-compliance with safety instructions. As a result, he was ordered to pay $8,630 to the airline to cover the cost of the wasted fuel and was also fined $6,055. This combined penalty of over $11,000 is a stark reminder of the severe consequences of disruptive behavior on flights.

While this is not a typical punishment, other cases of in-flight misconduct have resulted in hefty fines. One passenger in the United States was fined over $40,000 for a series of offenses, including bringing their own alcohol on board, being intoxicated, attempting to smoke marijuana, and sexually assaulting a flight attendant.

The Australian Federal Police emphasized that disruptive behavior on flights will not be tolerated. They warned that individuals who cause disturbances can face significant financial penalties and legal consequences. The case of the Western Australian passenger serves as a clear message that obeying airline staff and adhering to safety regulations is essential for a smooth and safe flight.