Vistara Introduces State-of-the-art Digital Rostering Solution For Enhanced Crew Experience

The best full-service airline in India, Vistara, has successfully adopted a cutting-edge, completely automated crew Rostering solution to better manage its 2500+ pilots and cabin personnel across the network.

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Vistara has been able to create efficient crew rosters that take into account regulatory compliance, crew availability, lifestyle preferences, and training requirements owing to the top industry solution provided by Jeppesen, a Boeing Company. The new technology will be implemented in order to boost crew lifestyle and further improve Vistara’s operational performance.

The lifestyle choices of the Vistara crew are now taken into account while creating their customized flight rosters. The crew now has access to options such as early morning or late evening flights, frequent layovers, time off from work, preferred night stop stations, and specific flights, among others, giving them more flexibility in their schedules. Since its introduction, the system has demonstrated its high effectiveness, positively affecting the majority of crew rosters in accordance with their expressed preferences.

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From the beginning, Vistara made investments in building its digital infrastructure with the goal of increasing operational effectiveness and improving the customer and employee experience. Vistara is the first airline in India to use an IT infrastructure that is entirely based in the cloud. This architecture helps manage complicated operations, reduce costs, and create dynamic scaling for airline operations.

Vistara is the top-rated airline in India according to Skytrax and TripAdvisor, and it has won numerous ‘Best Airline awards. It is also praised for maintaining high safety standards and providing world-class cabin cleanliness. At the prestigious Skytrax World Airline Awards 2022, the airline was recently recognized as the “Best Airline in India and South Asia” for the second consecutive year, “Best Airline Staff Service in India and Southern Asia” for the fourth consecutive year, “Best Cabin Crew in India and Southern Asia” for the second consecutive year, and “Best Business Class in India and Southern Asia.”