Airlines

These are the 10 best airlines according to Air Help survey

When ranked by the experts in air passenger rights, AirHelp, the world’s airlines are compared. You can see which airlines have the finest customer service, fly on schedule, and treat passengers fairly when issues arise according to the AirHelp Score.

10 best airlines in the world according to customer opinions with AirHelp, which is good in On time performance and fast claim processing

U.S. airlines with highest percentage on-time arrivals and Cancellations(Opens in a new browser tab)

To generate its rankings, AirHelp studied 72 of the best-known and most-used airlines around the world. It surveyed 40,000 passengers in 40 different countries and took into account data related to performance and service. We have listed some Top 10 Best airlines for passenger Experience.

1.Qatar airways

Qatar Airways, is the state-owned flag carrier airline of Qatar, and Headquartered in Doha. It has been ranked top position by AirHelp with an overall score of 8.11, an on-time performance score is 7.6, and an 8.9 customer satisfaction rating.

2. United Airlines

United Airlines, is a major American airline headquartered in Chicago. It has been ranked on second position by AirHelp with an overall score of 8.07, on-time performance, and customer satisfaction of 7.9.

3.Qantas Airways

It is the flag carrier of Australia and the country’s largest airline by fleet size. With an overall score of 8.02, on-time performance of 7.1, and customer satisfaction of 8.3, it has been ranked third by AirHelp.

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4. Etihad Airways

Etihad Airways is one of two flag carriers of the United Arab Emirates. It has been placed fourth by AirHelp with an overall score of 7.98, on-time performance of 8.1, and customer satisfaction of 8.7.

5. Latam Airlines

LATAM Airlines Group S.A. is an airline holding company headquartered in Santiago, Chile. It has been placed fifth position by AirHelp with an overall score of 7.98, on-time performance of 8.1, and customer satisfaction of8.7.

6. Eurowings

Eurowings is a German low-cost carrier headquartered in Düsseldorf. With an overall score of 7.92, on-time performance of 7.5, and customer satisfaction of 7.6, it has been ranked sixth position by AirHelp.

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7. China Airlines

It is the state-owned flag carrier of the Republic of China. It was rated seventh placed by AirHelp with an overall score of 7.76, an on-time performance score of 7.8, and a customer satisfaction score of 7.9.

8. American Airlines

It is a significant US airline with its corporate office in Fort Worth, Texas. With an overall rating of 7.74, an on-time performance rating of 7.7, and a customer satisfaction rating of 8.0, it was ranked seventh position by AirHelp.

9. Japan Airlines

It also known as JAL and it is an international airline and Japan’s flag carrier. It was placed Ninth position by AirHelp with an overall score of 7.74, an on-time performance score and a customer satisfaction score of 8.9.

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10. Austrian Airlines

The national airline of Austria and a member of the Lufthansa Group is Austrian. With an overall rating of 7.67, an on-time performance of 8.0, and a customer satisfaction of 7.9, it was ranked tenth position by AirHelp.

	Airline	AirHelp Score Advertisement	On-Time Performance	Customer Opinion	Claim Processing
1.	Qatar Airways	8.11	7.6	8.9	7.8
2.	United Airlines	8.07	7.9	7.9	8.4
3.	Qantas	8.02	7.1	8.3	8.7
4.	Etihad Airways	7.98	8.1	8.7	7.2
5.	LATAM Airlines	7.95	8.6	8.1	7.1
6.	Eurowings	7.92	7.5	7.6	8.7
7.	China Airlines	7.76	7.8	7.9	7.6
8.	American Airlines	7.74	7.7	8.0	7.5
9.	Japan Airlines (JAL)	7.74	8.9	8.9	5.3
10.	Austrian Airlines	7.67	8.0	7.9	7.1

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.