Airlines

Southwest Airlines pilot hangs from window to retrieve passenger’s phone

Southwest Airlines pilot hangs from window to retrieve

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During a Southwest Airlines flight in California, the crew at Long Beach Airport worked with the pilot of a departing aircraft to return a passenger’s phone through the cockpit window.

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According to a Southwest spokeswoman, a passenger waiting to board a different flight observed a phone in the gate area while the aircraft was parked on the tarmac and about to take off. The plane had already departed the gate. The phone was subsequently presented to a Southwest operations representative by the traveller, who informed the representative that the owner of the device had already gotten on the taxiing aircraft.

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According to a Facebook post published by Southwest earlier this week, the airport agents gave the phone to the ground staff, who “jumped it up” to the pilot while the jet was on the tarmac rather than throwing it in the lost-and-found or having it transported to the destination city of the trip.

https://www.facebook.com/watch/?v=441262074831982

The post also included a video that showed two ground crew members alternating attempts to pass the phone to the captain, who was leaning from the cockpit. Once the phone was safely in the pilot’s hand, passengers near the gate could be heard cheering.

“We love watching our Employees’ goodwill attempts to aid a fellow Passenger,” a Southwest spokesperson said. Hundreds of Southwest’s frequent customers commended the airline for assisting the phone-less traveller in reaction to the airline’s Facebook post.

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

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“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.