Airlines

Southwest Airlines gives plus-sized flyers extra seats for free

Southwest Flight Returns to Denver in Emergency Landing, Passengers in Tears

Southwest Airlines is gaining recognition for its inclusive approach towards plus-size passengers. The major airline emphasizes its “customer of size” and southwest airlines extra seat policy, which allows customers whose bodies extend beyond the armrest to proactively purchase the necessary additional seat(s) before travel to ensure availability.

In a gesture of consideration, Southwest also affirms that plus-size passengers who choose not to purchase the extra seat southwest airlines plus size passengers have the option to be granted an additional seat or row for free. This decision is at the discretion of airline staff, reflecting the airline’s commitment to accommodating passengers with diverse needs and ensuring a comfortable travel experience for everyone.

According to the airline’s policy, “you have the option of purchasing just one seat and then discussing your seating needs with the Customer Service Agent at the departure gate if you prefer not to purchase an additional seat in advance.” “You will be given a complimentary extra seat if it is found that a second (or third) seat is required.”

Southwest Airlines states on its Customer of Size policy page that to take advantage of the policy, customers should think about preboarding using their Extra Seat Boarding document (provided by an airline employee). This is because Southwest cannot ensure that no customers will take the empty second seat that a customer has reserved for themselves.

To find suitable seating and place the Seat Reserved Document in the adjacent seat, we strongly advise you to preboard. southwest airlines fat policy says, “Our Ground Operations and Inflight Employees communicate about Customers’ needs.

Source

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

Embraer Opens Applications for 2025 Software and Data Science Training Initiative

The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.