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Southwest Airlines is on a New Reservation System! 

Southwest Airlines is on a New Reservation System! 

You could say the plane landed safely for Southwest Airlines Tuesday.

After a three-year project to overhaul a reservation system the airline used for 30 years, Southwest and its project partner, Amadeus IT Group, took their new product live on Tuesday across the airline’s operational system.
“Our people have trained well for this day and were prepared,” a spokesman said, providing an update on how the day was going at midafternoon.

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The project to create Southwest and Amadeus’ new Amadeus Altea Passenger Service System involved a team of more than 1,500 people from both Southwest and Amadeus.
It impacts airline employees across the system, including the 600 who work in a reservations center Southwest has in Oklahoma City.
The new software updates the airline’s reservation system for its customers. It also is designed to use that reservation data to optimize the airline’s flight schedule by improving connection times, and to better manage its inventory of aircraft and employees between any given origin and destination.
Additionally, it gives the airline the ability to automate rebookings when there are flight disruptions caused by weather and other challenges.
Southwest said it expects its new reservation system and its improved functionality will generate about $500 million in incremental annual earnings by 2020 (before interest and taxes) by improving its operational capabilities.

The biggest test for the airline, of course, was to pull off the transition without much in the way of its customers noticing.

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The project to create Southwest and Amadeus’ new Amadeus Altea Passenger Service System involved a team of more than 1,500 people from both Southwest and Amadeus.
It impacts airline employees across the system, including the 600 who work in a reservations center Southwest has in Oklahoma City.
The new software updates the airline’s reservation system for its customers. It also is designed to use that reservation data to optimize the airline’s flight schedule by improving connection times, and to better manage its inventory of aircraft and employees between any given origin and destination.

Additionally, it gives the airline the ability to automate rebookings when there are flight disruptions caused by weather and other challenges.

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Southwest said it expects its new reservation system and its improved functionality will generate about $500 million in incremental annual earnings by 2020 (before interest and taxes) by improving its operational capabilities.

The biggest test for the airline, of course, was to pull off the transition without much in the way of its customers noticing.

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Officials said Southwest began using the new system for bookings on international flights in 2014. In December 2016, it began booking reservations using the new software for all of its flights booked for Tuesday or later.

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

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Aerospace

India is set to build a central command for the Air Traffic Control system, called ISHAN

India is set to build a central command for the Air Traffic Control system, called ISHAN
Coutresy : Boeing planes

India’s air traffic growth has led to increased responsibilities for air traffic control. The Airports Authority of India (AAI) is considering centralizing air traffic control for aircraft, dividing the country into four regions. The goal is to consolidate India’s segmented airspace into a single entity to improve air traffic management (ATM) efficiency, safety, and smoothness.

Recently, the AAI invited expressions of interest to develop a detailed project report for the Indian Single Sky Harmonized Air Traffic Management (ISHAN) initiative in Nagpur. Under this plan, air traffic controllers in Nagpur would handle domestic flights flying above 25,000 feet, eliminating the need for coordination among controllers in different regions.

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For domestic regional flights operating above 25,000 feet, control would shift to the central command in Nagpur. This consolidation aims to enhance airline operations, increase flight handling capacity, and reduce congestion and flight times for passengers.

Currently, the AAI provides ATM services over Indian airspace and adjoining oceanic areas, covering over 2.8 million square nautical miles. This airspace is divided into four flight information regions (FIRs) in Delhi, Mumbai, Kolkata, and Chennai, along with a sub-FIR in Guwahati.

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FIRs are responsible for providing air traffic services, including weather information, visibility, and search and rescue assistance. The proposed unification under the ISHAN initiative aligns with the projected growth of the aviation industry, which anticipates a doubling of domestic passenger traffic by 2030.

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Aerospace

Does AirAsia show interest in Comac aircraft in the future?

Does AirAsia show interest in Comac aircraft in the future?
Courtesy : Tony Fernandes (Linked in Story)


Tony Fernandes, CEO of Capital A, operating as AirAsia Group, recently paid a visit to the facilities of COMAC on April 2, 2024, and was thoroughly impressed by what he witnessed.

C919 already securing nearly 1000 orders

COMAC, known for its homegrown aircraft, has launched two promising jets: the ARJ21 and the C919 aircraft. Both aircraft are gaining popularity in the Chinese market, with the C919 already securing nearly 1000 orders from various airlines.

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Fernandes expressed his admiration for COMAC’s achievements in aircraft manufacturing, acknowledging the immense challenge it entails. His visit underscored the realization that AirAsia now has a viable third option when it comes to selecting aircraft for its fleet.

During his tour, Fernandes was delighted by the innovation and technology evident in COMAC’s aircraft production and the company’s commitment to long-term partnerships.

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He noted that many Western companies have shifted away from prioritizing loyalty and customer service, opting instead for short-term gains and a narrow definition of success.

Last month, COMAC embarked on an international tour, showcasing demonstration flights to neighboring countries, particularly Indonesia and Malaysia. Fernandes believes that the positive impression left by COMAC during his visit opens up new opportunities for collaboration.

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Fernandes emphasized COMAC’s remarkable achievements

The shared values of loyalty, customer service, and long-term vision align closely with AirAsia’s ethos, making collaboration with COMAC appealing. With a focus on innovation and excellence, both companies stand to benefit from a partnership grounded in trust and a shared commitment to success.

Indonesia and China have already collaborated in validating and maintaining the airworthiness of the ARJ21 aircraft, indicating a solid foundation for future partnerships.

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In his statement, Fernandes emphasized COMAC’s remarkable achievements and genuine desire for long-term partnership, highlighting the absence of ego and a genuine willingness to succeed together. He marveled at COMAC’s fully automated, AI-driven factory, a testament to their dedication to innovation and efficiency.

Fernandes criticized Western firms for prioritizing short-term gains over loyalty, customer service, and long-term strategy, emphasizing the importance of understanding customers’ needs and collaborating to achieve success.

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Aerospace

Indigo will soon launch Air Taxi Service in India

Indigo will soon launch Air Taxi Service in India
Image:Archer Aviation

InterGlobe Enterprises, the parent brand of IndiGo, is set to revolutionize travel in India with its upcoming air taxi service.

Scheduled for a potential launch in 2026, this innovative venture promises a seamless journey for passengers between two bustling hubs. Delhi and Gurgaon in Haryana. The forthcoming service is projected to revolutionize the daily commute, offering passengers a swift aerial journey covering the distance in a mere 7 minutes.

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This remarkable efficiency contrasts starkly with the conventional 90-minute drive, underscoring the immense time-saving potential for commuters. The anticipated fare, ranging from Rs 2,000-3,000, makes this innovative mode of transport not only swift but also remarkably competitive in pricing.

At the heart of this ambitious endeavor lies a strategic partnership with Archer Aviation, a pioneer in electric vertical takeoff and landing (eVTOL) aircraft technology. Under this collaboration, Archer will supply 200 state-of-the-art eVTOL aircraft, representing an investment of US$ 1 billion. These cutting-edge aircraft, capable of accommodating up to four passengers alongside the pilot, epitomize the future of sustainable air travel.

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Powered by six battery packs, Archer’s eVTOL aircraft boast rapid charging capabilities, enabling a swift turnaround between flights. With a charging time of just 30-40 minutes, these eco-friendly aircraft ensure minimal downtime, maximizing operational efficiency.

Similar services are anticipated to be introduced by the joint venture in Bengaluru and Mumbai as well. Nevertheless, the service rollout period has not yet been made public by the company. Next year, it is anticipated to get its certification. Following this, the company will start the certification procedure with the Directorate General of Civil Aviation (DGCA).

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