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United Airlines Sends Real-Time Radar Maps to Customers During Weather Delays

United Airlines Sends Real-Time Radar Maps to Customers During Weather Delays

United is leading the industry in providing travellers with as much real-time information as possible about their journey, especially if things don’t go as planned, and as part of that effort, it now emails clients access to local, live radar maps during weather delays.

In the last few years, the airline has deployed specialised teams to compose and dispatch text messages to patrons providing almost real-time information about a particular flight – ranging from gate modifications and boarding schedules to more detailed information about aircraft replacements, crew rescheduling, and meteorological conditions.

These teams are now utilising generative artificial intelligence (gen AI) technologies to help provide more passengers with real-time updates during flight delays.

Customers may better understand how bad weather in one area of the country can affect a flight in another by using real-time radar maps, United’s most recent invention. With the use of advanced artificial intelligence (AI) technologies, United is the sole American airline offering its patrons these kinds of targeted communications at this time.

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Here’s how it works:

  • Specialized customer service teams sit in the network operations center alongside the flight operations teams and tap gen AI to review flight data and write customer messages that tells the complete story of a flight change. These messages are sent to customers through text or email in an effort to provide more helpful and relevant information about why flight plans are changing.
  • During weather events, messages will include links to local, live radar maps showing weather details across flight paths. This helps customers stay informed on weather-related delays, including showing how weather in one part of the country can impact a flight elsewhere. Plus, customers on all flights can access links to weather maps in the United app under flight status updates, and United displays radar maps in the gate area when a flight has been delayed due to weather.

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Airlines

Qantas Announces New Non-Stop Direct Flights from Perth to Paris

Qantas Announces New Non-Stop Direct Flights from Perth to Paris

Qantas has launched new direct flights between Perth and Paris, reconnecting Australia and France for the first time in 20 years.

This new route reduces the travel time between the two cities by approximately three hours and stands as the longest non-stop flight to France globally.

Initially, the flights will operate four times per week during the busy European summer and the Olympic and Paralympic periods, before scaling down to three services per week from mid-August. This new service will provide an additional 75,000 seats between Australia and Europe annually.

Oldest Qantas A380 returns to service after being in storage : 16 years +:Click here

Perth will serve as the gateway to Paris for travelers from Sydney, Melbourne, Brisbane, and other major Australian cities. French tourists will also benefit from seamless connections to over 60 destinations across Australia, allowing them to explore the country’s natural wonders.

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The flights will be operated using Qantas’s Boeing 787-9 Dreamliner, which is designed for long-haul travel. Passengers will enjoy large windows, high cabin humidity, and mood lighting to help them feel refreshed upon arrival.

To celebrate the new Paris route, Qantas has introduced several customer initiatives. These include limited edition Martin Grant-designed pyjamas with matching amenity kits and Neil Perry-curated menus for the Business cabin, featuring classic French dishes like Bouillabaisse of snapper and Skull Island prawns and a French 75 cocktail.

The Top 5 Films Seen on a Qantas Flight This is the listing:Click here

Additionally, a special selection qantas movies list celebrating French cinema, including films such as Amélie and Midnight in Paris, will be available on the international inflight entertainment system throughout July. qantas inflight entertainment movie list 2024.

This route launch follows a significant agreement between Qantas and Perth Airport, aiming to expand the airline’s western hub. This agreement, along with the Group’s fleet renewal program, is set to add 4.4 million additional seats to and from Perth by 2031.

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