Airlines

United’s New Transcontinental Amenity Kit Features Skincare Products

Beginning today, passengers traveling United Business® on the airline’s first-class domestic transcontinental itineraries will be the first to use new amenity packages that include unique goods from the health brand Asutra, which Venus Williams supports.

Additionally, the airline unveiled new amenity kits for United First passengers flying between the continental United States and Hawaii, which include skincare products from the Hawaiian company Ua Body that will make their onboard debut later this month. Approximately 65,000 travelers receive transcontinental and Hawaii amenity packs each month from United.

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The new United premium transcontinental amenity packs, developed with Asutra, provide cruelty-free skincare products created without parabens, phthalates, or petroleum, and are intended to assist cross-country travelers relax and feel rejuvenated upon landing. An Asutra cleansing face towelette, nourishing lip balm, and hand lotion with magnesium are all included in each kit.

Additionally, mango seed butter, coconut oil, and almond oil are included to soothe, moisturize, and protect the skin while traveling. The kit also comes with a bamboo toothbrush, toothpaste, Asutra eye mask, and ear plugs to assist travellers to sleep while traveling. Everything is contained in a reusable Asutra pouch. A leaflet inside the pouch provides ideas for self-care practices, and the pouch and eye mask are produced from recyclable materials.

Christie Shinn, a local artist, created the artwork for the reusable Hawaii amenity pack pouch. In order to inspire and thrill visitors to the islands, the pouch, which is created from recycled materials, is available in four different designs that highlight the local topography.

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These new amenity packs are just the most recent change United has made to improve the experience for passengers flying in its first-class cabins. New United First seats featuring wireless charging, vegan leather upholstery, Bluetooth connectivity, privacy screens, Italian quartzite cocktail tables, and an ergonomically designed cushion were introduced by the airline last month. Additionally, United recently launched additional clubs in Newark, Chicago, and Denver, with more to come. Additionally, United recently debuted new wines in United Polaris® and revived the United Polaris Sundae Cart.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.