Airlines

A pilot turned his plane around on the runway to pick up a father and his daughter who missed the flight after losing a passport

A TUI pilot made a U-turn to pick up a young woman and her father who were on the point of missing their trip. Adrian Insley and his daughter skipped the TUI flight from Tenerife to East Midlands Airport because the child’s passport was misplaced.

The two remained behind with Insley’s partner, three kids, and parents boarded the aircraft. ITV said that by the time her passport was found in a duty-free shopping bag, the plane had already departed from the gate.

Adrian’s mother Sharon, 60, told ITV News that the flight attendants first suggested the pair try to get on the next aircraft to Manchester, but after talking to the captain, he agreed to come back and pick the pair up from the gate.

We had reached the runway and were prepared to take off added Sharon Insley. “Since I’ve been flying for so long, I had no idea that they could come back for you, so I was surprised.

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In a summer that has been miserable for many travellers throughout the world, this is a positive story. Due to labour shortages that have been made worse by the pandemic, airlines and airports are finding it difficult to keep up with the surge in demand for travel. As a result, there have been numerous flight cancellations, lengthy delays, and baggage loss.

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She claimed that although I had tried to thank TUI, they only got a complaints portal. We simply wanted to share some excellent customer service our family experienced over the bank holiday weekend because it seems like all you hear about the travel industry is presented in a negative light.

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Airlines

Qantas Engineers Stage Walkout Over Cost of Living Concerns

Tensions at Qantas reached new heights as base maintenance workers in Brisbane walked out of a hangar meeting hosted by the airline’s CEO, Vanessa Hudson.

The walkout was a clear display of displeasure and aimed to send a strong message to the company’s management about the growing frustrations within the workforce. The workers, represented by the Qantas Engineers Alliance, have been pushing for wage increases that reflect the rising cost of living.

In an open display of displeasure, Qantas Base maintenance workers walked out of a hangar meet hosted by the CEO Vanessa Hudson in Brisbane, also aimed to send a message to the management.

Qantas Engineers Alliance members have been demanding decent wage increases to match with… pic.twitter.com/y9EVjc46VM— FL360aero (@fl360aero) September 14, 2024

Despite ongoing discussions, the employees feel that their concerns have been overlooked, leading to this public show of dissent. The hangar meeting, meant to foster dialogue and address employee concerns, instead became the stage for a visible demonstration of dissatisfaction as the workers exited in unison.

For some time, the engineers and maintenance staff have expressed frustration over wage stagnation amid increasing inflation and living costs. Their demand is simple: a decent and fair wage adjustment that keeps pace with economic realities. The walkout underscores the workers’ determination to stand firm on their request for better pay and fair treatment.

As Qantas navigates its recovery post-pandemic, this incident highlights the growing internal challenges the airline faces, especially concerning its workforce. The maintenance staff’s actions have put additional pressure on the company’s leadership to address the wage concerns and avoid further escalation.