Cathay Pacific Airways expressed regret after learning that a woman had boarded flight CX521 from Tokyo’s Narita International Airport to Hong Kong without the required paperwork.
The incident took place on the afternoon of December 28. The woman allegedly repeatedly switched seats in the cabin before takeoff, losing to present her passport and boarding pass to the cabin crew. She was eventually removed by Japanese officials.
Cabin crew members noticed the woman continuously changing seats and failing to produce a passport and boarding pass upon request. Acting swiftly, the crew reported the situation to authorities and requested police assistance.
In response, local police removed the woman from the aircraft and detained her for further investigation. In adherence to safety protocols, the captain ordered all passengers to disembark for a thorough security check. Consequently, the flight reached Hong Kong more than an hour behind schedule.
Cathay Pacific expressed sincere apologies for any inconvenience caused by the incident, reaffirming its commitment to prioritizing the safety of passengers and crew members. The airline remains vigilant in upholding stringent security measures to ensure the well-being and security of everyone on board.