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Emirates celebrates 10 years of mobile phone connectivity on flights

Emirates celebrates 10 years of mobile phone connectivity on flights.

Dubai, UAE, 26 March 2018 – Emirates is celebrating 10 years of enabling mobile phone use on board its aircraft. As a global leader of inflight innovations, Emirates made history in March 2008 by becoming the first airline in the world to allow customers to make and receive calls, as well as send SMS messages from their own mobile phones.

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The inaugural phone call was made on March 20, 2008 on Emirates flight EK751 from Dubai to Casablanca. Since then over 2.8 million calls have been made, 60% of which were made from the aircraft, while over a million calls were answered by passengers travelling on Emirates.  The longest call recorded was on a flight from Orlando to Dubai on February 5, 2018 lasting 3 hours and 50 minutes. Over the last 10 years, 87 million SMS messages have also been sent or received.

Emirates has been at the forefront of innovation with connectivity and inflight entertainment on board. Besides allowing mobile phone use inflight in 2008, Emirates was also first airline to install TV screens in every seat on every aircraft in its fleet in 1992. Today, the airline provides one of the most comprehensive and state-of-the-art entertainment and communications services in the skies. ice, the award-winning inflight entertainment system, now offers over 3,500 channels of entertainment, including over 700 movies from around the world. This unmatched variety of content will continue to grow, offering even more choice.

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Emirates has continuously been investing in providing connectivity and Live TV for its customers. Over 70% of all Emirates’ aircraft offer Live TV, including all its Boeing 777-200LR and 777-300ER fleet. Wi-Fi connectivity is available on over 98% of the fleet, including all A380s, 777-300ERs and 777-200LRs. Customers in all cabin classes receive 20MB of free Wi-Fi data, and each month nearly one million passengers connect while inflight.

As part of its recent expansion of the Wi-Fi offering on board, Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free Wi-Fi when travelling in First Class or Business Class.

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Emirates has been recognised as the Best Airline in the World in the inaugural TripAdvisor Travelers’ Choice® Awards for Airlines in 2017. It recently clinched three Regional Passenger Choice Awards for Best Entertainment in the Middle East, Best Inflight Wi-Fi in the Middle East, and the Best Overall Experience in the Middle East at the 2018 APEX Passenger Choice Awards ceremony held during APEX Asia in Shanghai, China last week.

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Aviation

All passengers killed in plane crash, after pilot let his children to control the plane

All passengers killed in plane crash, after pilot let his children to control the plane

When boarding a plane, passengers entrust their safety to the skilled hands of the pilot. However, tragedy struck when one of the flight ended in disaster as all passengers lost their lives in a horrific plane crash.

In 1994, during a flight from Moscow to Hong Kong, tragedy struck as an Aeroflot relief pilot made a fateful decision. In a move that would have devastating consequences, the pilot invited his own children into the cockpit to play with the controls. Little did anyone know, this seemingly innocent gesture would lead to the loss of all 75 lives aboard the aircraft.

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It was a seemingly innocent act that led to catastrophic results. The relief pilot, Mr. Kudrinsky, invited his two children, Yana, 12, and Eldar, 15, into the cockpit during the late hours of the night. Little did anyone know, this simple gesture would set off a chain of events that would end in tragedy.

Once in the cockpit, the children were allowed to sit in the captain’s chair and play with the controls, unaware that they should have been disabled as the plane was in autopilot mode.

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Eldar, perhaps in a moment of curiosity or innocence, held the control column down for a mere 30 seconds. Yet, in those brief moments, the autopilot disengaged, thrusting the aircraft into manual control.

By the time the pilots regained their seats and attempted to regain control, it was too late. Despite their efforts to pull the plane out of a dive, they overcorrected, causing the flight to climb almost vertically, ultimately stalling it.

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Final moment Flight 593 crash

In the final moments, as the pilots struggled to stabilize the aircraft, Flight 593 crashed into the Kuznetsk Alatau Mountain range in southern Russia, completely obliterating the plane and claiming the lives of everyone on board.

Investigations revealed a chilling truth: there was no evidence of technical failure. Instead, the crash was attributed to the unthinkable decision to allow inexperienced hands to manipulate the controls of a commercial aircraft.

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The black box recording captured the harrowing sequence of events, providing a grim reminder of the human cost of a lapse in judgment. In just over two minutes, the lives of all on board were tragically short, leaving behind a legacy of sorrow and unanswered questions.

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Aviation

American Airlines Flight Attendant Orders First-Class Traveler to use Economy Restroom

American Airlines Flight Attendant Orders First-Class Traveler to use Economy Restroom

On a recent American Airlines flight from Chicago O’Hare to Phoenix, Pamela Hill-Veal, a retired circuit court judge, found herself at the center of a disturbing incident.

Despite traveling in First Class, she was directed by a flight attendant to use the Economy Class restroom, sparking allegations of racial discrimination. According to Hill-Veal, the ordeal began when she used the dedicated First Class lavatory during the flight. A flight attendant approached her, accusing her of slamming the door and issued a warning.

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Despite remaining calm, Hill-Veal faced further confrontation when she attempted to use the First Class restroom again later in the flight. The situation escalated as the flight attendant persisted in berating Hill-Veal, who felt targeted due to her race. She highlighted the disparate treatment, noting that white passengers were not subjected to similar directives.

In a distressing turn, the flight attendant followed Hill-Veal to her seat and allegedly touched her while threatening arrest upon landing. This alarming encounter left Hill-Veal feeling humiliated and traumatized, impacting her ability to rest even after the flight.

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American Airlines has responded, expressing a commitment to investigating the matter and addressing discrimination claims seriously. However, the incident underscores ongoing concerns about racial bias in air travel and the need for accountability in ensuring all passengers are treated with dignity and respect.

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Aviation

Southwest CEO Signals Major Shift: Farewell to Open Seating

Southwest CEO Signals Major Shift: Farewell to Open Seating

Southwest Airlines is contemplating a significant shift away from its traditional open seating policy, a move that could signal a departure from its long-standing business model.

The potential change, which would introduce assigned seating and premium seat options, is being considered to appeal to a younger demographic of travelers. This adjustment would mark one of the most substantial alterations for the carrier since its inception in 1971.

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Unlike its competitors who have embraced premium seating offerings, Southwest has stuck to its open seating approach, albeit providing the option for early boarding at a fee. However, with rivals like United Airlines witnessing revenue growth from premium seating, Southwest is reevaluating its strategy. According to Forbes, the airline industry has seen a shift in customer preferences over time, prompting Southwest to reconsider its seating model designed during an era of lower load factors.

While Southwest CEO, Jordan,told to CNBC that he has neither confirmed nor denied the possibility of premium seating, he acknowledges that the company is exploring various options. He emphasized that while it’s still early in the decision-making process, the initial results are promising, hinting at potential changes in the future.

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Southwest currently operates with a single economy class cabin across its all-Boeing 737 fleet, with no assigned seating. However, the airline does offer the option for early boarding for passengers to secure their preferred seats for an additional fee. Over the years, Southwest has maintained a focus on simplicity and user-friendliness in its offerings, striving to minimize costs and complexity.

In contrast, competitors like Delta and United have capitalized on revenue growth from premium seating options such as business class, demonstrating strong upsell rates. Analysts have repeatedly questioned Southwest about the potential for introducing premium seating or additional fees, although the airline has traditionally refrained from charging for the first two checked bags.

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For now, the only way Southwest passengers can secure their preferred seats is by paying for an earlier boarding position, as the airline continues to operate without assigned seating, allowing passengers to choose their seats upon boarding in a predetermined order.

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