Airlines

American Airlines plane diverted after passenger calls Flight Attendant ‘waiter’

After a passenger on board called a flight attendant as a “waiter,” an American Airlines plane returned to the airfield from where it had taken off.

According to Guyana’s Stabroek News, after just two hours, the flight to Georgetown, Guyana, made a U-turn and headed back to JFK International Airport in New York City due to an incident involving a “disruptive passenger,” as the airline described it.

The passenger was identified as Joel Ghansham, a “Guyanese cultural activist,” Mr. Ghansham posted a video on YouTube with the caption “What really went down?” to give his version of the incidents.

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Mr. Ghansham, who claimed to have flown in business class, denied being disruptive and said the incident began when he asked a flight attendant for assistance because he had just had surgery in order to put his baggage in the overhead storage. He replied, ‘No, I don’t do that.’ He informed her, “I don’t get paid that kind of money, but if you don’t like it there is always another airline,” business class passenger Ghansham told the outlet. Then he apparently received assistance with the luggage from another staff member.

Around an hour into the trip, the flight attendant who had reportedly declined to help Mr. Ghansham asked the passenger if he would like anything to drink. Mr. Ghansham claimed the man responded, “No thank you, waiter.” In the video, Mr. Ghansham asserts that the flight attendant informed him that although he wasn’t a waiter, he “had the power to turn the plane [around]”; Mr. Ghansham stated that he responded, “You must be God, so you do it.”

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The flight was soon on its way back to New York, the pilot announcing over the speakers. An agent from the Transportation Security Administration (TSA) and a police officer reportedly met Mr Ghansham as the plane touched down, and he was questioned by both.

Mr. Ghansham says “There was not a disruption. I never got up. There was not an argument, there was not a confrontation, nobody touched each other. He was wearing a mask. He wasn’t even loud. It was just his pride.”

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

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“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

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This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.