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Air India’s Upgraded Boeing 777: Redefining the Inflight Experience on US Flights

Air India Unveils 'Fare Lock' Feature for Hassle-Free Flight Bookings

The national carrier of India, Air India, has begun operating its recently acquired Boeing 777 aircraft to all three of its US destinations: Newark Liberty, San Francisco, and New York JFK. The airline is upgrading its current flights to the US with six of its new Boeing 777-300ER planes.

Upgraded Boeing 777-300ER flights to the US

As we can see, the older Maharaja windows are no longer there in the newly arrived aircraft, which also has upgraded seat covers. The aircraft is marked with the Delta name because it was formerly run by the airline. In the case of Air India, they left it as is in order to avoid incurring additional costs for the seats.

Furthermore, considering that passengers were impressed by the upgrades, the majority of the long-haul flights definitely need some of the in-flight entertainment in the new aircraft, which has functional in-flight screens and a luxurious cabin.

Air India’s new in-flight meal menu

The new in-flight meal menu that provides a variety of food options has also been improved by Air India, making passengers satisfied with the price they paid for the trip.

Customers will be welcomed on board Air India’s Premium Economy class with a welcome drink served on an elegant silver tray and a menu card reflecting a glimpse of a delectable culinary experience during the flight. On board, customers will be able to choose from a delicious selection of three meal choices for the main course, served on fine chinaware casserole, accompanied by an appetizer and dessert. The drinks menu includes a fine selection of alcoholic and non-alcoholic beverages.

Air India announced that one of its two daily flights (AI130/AI131) between Mumbai and London Heathrow will now be flown by the cutting-edge Boeing 777. The deeply refurbished aircraft has contemporary interiors that give passengers a more opulent space. First-Class cabins are a major feature of this update that improves the whole trip experience.

“In addition, one of the two daily Air India flights between Mumbai and London Heathrow (AI130/AI131) will now also operate on the new B777 aircraft offering modern generation interiors, as well as introducing First Class cabins,” said the airline.

The B777-200LR aircraft, which operates between San Francisco and New York-JFK, has 212 Economy Class seats, 48 Premium Economy seats, and 28 Business Class seats. Additionally, there are 8 First Class, 40 Business, and 280 Economy Class seats on the B777-300ER that runs a route between Newark-Liberty and London.

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Airlines

Pilot Faces Backlash for Working with Two Airlines Simultaneously

A significant controversy has erupted at Malta’s new state-funded air carrier, KM Malta Airlines, following the revelation that one of its pilots was secretly working simultaneously for another airline.

The incident involved First Officer Danica Theuma, who was found to be flying Virgin Atlantic planes in the UK while also employed by KM Malta Airlines. The incident came to light last month when Theuma, who was supposed to be observing obligatory rest periods as per her KM Malta Airlines schedule, was seen flying Virgin Atlantic planes out of Heathrow Airport in London.

A colleague who spotted her in the UK reported the incident to her manager. As a result, Virgin Atlantic’s management swiftly terminated Theuma’s employment upon discovering her double duty.

Theuma’s actions not only represented a severe breach of contract but also violated international safety regulations.

These rules strictly govern duty times and rest periods to ensure the safety of both passengers and crew. Despite these serious infractions, KM Malta Airlines has chosen to allow Theuma to continue flying for the airline.

Initially, KM Malta Airlines suspended Theuma after being informed of her conduct. However, the airline decided to reinstate her shortly after, a decision that has caused significant unrest among her colleagues. The airline’s employees are demanding that Theuma be held accountable for her actions and punished for disregarding safety rules.

The situation has sparked a heated debate within KM Malta Airlines, with many pilots expressing their dissatisfaction with the management’s decision to retain Theuma. They argue that her breach of safety protocols and contract should result in stricter disciplinary action to uphold the integrity and safety standards of the airline.

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Airlines

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo, India’s preferred carrier, has announced a strategic partnership with Garuda Aviation Academy to bolster its Cadet Pilot Program.

This initiative aims to train fresh pilots to become future junior first officers for the airline. This collaboration marks the eighth partnership IndiGo has established for its cadet pilot program over the past 13 years.

The comprehensive 21-month course is designed to equip aspiring pilots with the necessary skills and knowledge. The training program begins with a three-month ground school at Garuda Aviation Academy’s training center in Gurugram.

Aims to train fresh pilots as future junior first officers

This is followed by a 12-month intensive training session at 43 Air School in South Africa, renowned for its exceptional track record of training over 6,000 ab-initio pilots.

IndiGo has successfully inducted over 1,000 pilots through these rigorous training programs in the last 13 years. These programs encompass the entire spectrum of pilot training, from cadet selection to obtaining a commercial pilot license and A320 type rating, culminating in their induction into the airline as pilots.

Captain Ashim Mittra, Senior Vice President of Flight Operations at IndiGo, expressed his pride in the new partnership with Garuda Aviation Academy. He emphasized that the 21-month course is expected to cultivate the next generation of skilled pilots who will uphold IndiGo’s commitment to safe, affordable, and hassle-free travel.

Aligns with the Government of India’s UDAN mission

This initiative is in line with the Government of India’s UDAN (“Ude Desh ka Aam Nagrik”) mission, aimed at enhancing connectivity to smaller and medium-sized towns and cities across the country.

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IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo, India’s preferred airline, has introduced an innovative AI conversational booking assistant named 6Eskai on WhatsApp, marking a significant step in enhancing customer experience.

This new feature aims to provide seamless travel solutions directly through WhatsApp, offering convenience right at the travelers‘ fingertips.

IndiGo launches AI conversational booking assistant

6Eskai is built on a generative AI assistant platform developed by Riafy, a Google partner. With this technology, customers can now book tickets, check-in, generate boarding passes, check flight statuses, and ask queries all via WhatsApp.

The service is capable of handling both text and voice messages in English, Hindi, and Tamil languages initially. To use this service, customers can simply initiate a WhatsApp text to +91 7065145858.

The AI assistant leverages Google Cloud’s Large Language Models to support this service. Through extensive prompt engineering, it offers conversational interactions, responds to emotions, and even adds humor to its responses, ensuring a more engaging customer experience.

6Eskai has 1.7 trillion parameters

This extension on WhatsApp is expected to significantly enhance the hassle-free travel booking services available through IndiGo’s digital channels. 6Eskai is a highly advanced AI with 1.7 trillion parameters, enabling it to answer a wide range of common questions effortlessly.

Its capabilities include booking tickets, applying promotional discounts, booking add-ons, performing web check-ins, assisting in seat selection, planning trips, answering FAQs, and connecting customers with an agent.

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