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Air India graduates its 1st batch of cabin crew trainees after privatisation

Cabin crew trainees passed through a 15-week program imparting safety and service skills.

Air India graduates its 1st batch of cabin crew trainees after privatisation

New Delhi, 02nd December 2022: Air India, India’s leading airline and a Star Alliance member, announced that its maiden batch of cabin crew trainees and a significant batch of new pilots since privatization has graduated.

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The batch of 215 cabin crew and 48 pilots, all Indian nationals, received their wings following extensive
training, and are now cleared to operate as fully-qualified crew. Selected from more than 13,000 candidates from around the country, the cabin crew trainees passed through a 15-week program imparting safety and service skills and were coached to exemplify the best of Indian hospitality and Tata group culture.

The training program included extensive classroom and in-flight training at the airline’s training facility in Mumbai as well as familiarization flights. The new pilots, comprising 40 men and 08 women, completed their training at Air India’s Hyderabad training campus and will commence operating on the Airbus A320 fleet. Besides the two graduating batches, more than 59 new pilots are in various stages of training to support the airline’s ambitious
growth plan.

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Commenting on the development, Mr. Campbell Wilson, CEO & Managing Director, of Air India, said, “We are delighted to welcome these new Air Indians to the team, handpicked from India’s growing pool of talent. Air India is hiring across all business areas, and from all parts of the country, to support our transformation and ambitions growth plans. Attracting and developing enthusiastic and capable people is an important and crucial part of our Vihaan.AI transformation program” The reinforcement in the cabin crew will support the continued expansion of the network and fleet at Air India.

The company has raised the frequency of flights between key cities in the domestic sector and has also announced direct flights between Indian cities and key global destinations like Doha, San Francisco, Vancouver, and Birmingham. Further, Air India is set to commence direct flights from Delhi to key European cities like Milan, Vienna, and Copenhagen, and from Mumbai to New York, Paris and Frankfurt.

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Airlines

Pilot Faces Backlash for Working with Two Airlines Simultaneously

A significant controversy has erupted at Malta’s new state-funded air carrier, KM Malta Airlines, following the revelation that one of its pilots was secretly working simultaneously for another airline.

The incident involved First Officer Danica Theuma, who was found to be flying Virgin Atlantic planes in the UK while also employed by KM Malta Airlines. The incident came to light last month when Theuma, who was supposed to be observing obligatory rest periods as per her KM Malta Airlines schedule, was seen flying Virgin Atlantic planes out of Heathrow Airport in London.

A colleague who spotted her in the UK reported the incident to her manager. As a result, Virgin Atlantic’s management swiftly terminated Theuma’s employment upon discovering her double duty.

Theuma’s actions not only represented a severe breach of contract but also violated international safety regulations.

These rules strictly govern duty times and rest periods to ensure the safety of both passengers and crew. Despite these serious infractions, KM Malta Airlines has chosen to allow Theuma to continue flying for the airline.

Initially, KM Malta Airlines suspended Theuma after being informed of her conduct. However, the airline decided to reinstate her shortly after, a decision that has caused significant unrest among her colleagues. The airline’s employees are demanding that Theuma be held accountable for her actions and punished for disregarding safety rules.

The situation has sparked a heated debate within KM Malta Airlines, with many pilots expressing their dissatisfaction with the management’s decision to retain Theuma. They argue that her breach of safety protocols and contract should result in stricter disciplinary action to uphold the integrity and safety standards of the airline.

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Airlines

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo, India’s preferred carrier, has announced a strategic partnership with Garuda Aviation Academy to bolster its Cadet Pilot Program.

This initiative aims to train fresh pilots to become future junior first officers for the airline. This collaboration marks the eighth partnership IndiGo has established for its cadet pilot program over the past 13 years.

The comprehensive 21-month course is designed to equip aspiring pilots with the necessary skills and knowledge. The training program begins with a three-month ground school at Garuda Aviation Academy’s training center in Gurugram.

Aims to train fresh pilots as future junior first officers

This is followed by a 12-month intensive training session at 43 Air School in South Africa, renowned for its exceptional track record of training over 6,000 ab-initio pilots.

IndiGo has successfully inducted over 1,000 pilots through these rigorous training programs in the last 13 years. These programs encompass the entire spectrum of pilot training, from cadet selection to obtaining a commercial pilot license and A320 type rating, culminating in their induction into the airline as pilots.

Captain Ashim Mittra, Senior Vice President of Flight Operations at IndiGo, expressed his pride in the new partnership with Garuda Aviation Academy. He emphasized that the 21-month course is expected to cultivate the next generation of skilled pilots who will uphold IndiGo’s commitment to safe, affordable, and hassle-free travel.

Aligns with the Government of India’s UDAN mission

This initiative is in line with the Government of India’s UDAN (“Ude Desh ka Aam Nagrik”) mission, aimed at enhancing connectivity to smaller and medium-sized towns and cities across the country.

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Airlines

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo, India’s preferred airline, has introduced an innovative AI conversational booking assistant named 6Eskai on WhatsApp, marking a significant step in enhancing customer experience.

This new feature aims to provide seamless travel solutions directly through WhatsApp, offering convenience right at the travelers‘ fingertips.

IndiGo launches AI conversational booking assistant

6Eskai is built on a generative AI assistant platform developed by Riafy, a Google partner. With this technology, customers can now book tickets, check-in, generate boarding passes, check flight statuses, and ask queries all via WhatsApp.

The service is capable of handling both text and voice messages in English, Hindi, and Tamil languages initially. To use this service, customers can simply initiate a WhatsApp text to +91 7065145858.

The AI assistant leverages Google Cloud’s Large Language Models to support this service. Through extensive prompt engineering, it offers conversational interactions, responds to emotions, and even adds humor to its responses, ensuring a more engaging customer experience.

6Eskai has 1.7 trillion parameters

This extension on WhatsApp is expected to significantly enhance the hassle-free travel booking services available through IndiGo’s digital channels. 6Eskai is a highly advanced AI with 1.7 trillion parameters, enabling it to answer a wide range of common questions effortlessly.

Its capabilities include booking tickets, applying promotional discounts, booking add-ons, performing web check-ins, assisting in seat selection, planning trips, answering FAQs, and connecting customers with an agent.

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