Airlines
For visually impaired passengers, Air Asia India has introduced an in-flight safety manual.
For visually impaired customers, Air Asia India has launched a braille in-flight safety booklet. To commemorate the ‘International Day of Persons with Disabilities,’ this manual was created with the assistance of The Helen Keller Institute for the Deaf and Deafblind (HKIDB).
Aside from that, the airline stated that it has expanded online pre-booking and priority services for disabled passengers.
“Wheelchair assistance can now be pre-booked online through the airline’s website or through the airline’s mobile app while purchasing a ticket, or it can be arranged at the contact centre or by approaching the airline’s guest services staff at the airport,” the airline said.
For disabled passengers, various types of wheel chair facilities are offered, which must be pre-booked when purchasing a ticket. Access to the ramp leading to the ladder point or the aircraft door, as well as to the cabin. Passengers are given with these amenities as well as comfortable seats at no additional cost.
