Aviation
Seats for 144, passengers fume as airline books 194
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KOLKATA: An unexplained glitch in Air India‘s reservation system that triggered angry protests among passengers in Kolkata this weekend has the airline’s commercial team on tenterhooks.
On Saturday, 194 passengers reported for Air India flight AI 731 from Kolkata to Guwahati when the Airbus A 319 aircraft had only 144 seats. Some airlines do resort to overbookings but never at this scale. While the 50 stranded passengers fumed and fretted, AI officials were flummoxed how it had happened.
“It was an unprecedented situation. We do have 2-3% overbookings but on Saturday, it was 31% on the Kolkata-Guwahati flight. The passengers were justifiably furious and we didn’t have any explanation to offer. An error seems to have occurred in the reservation system. Instead of displaying that the flight was full once 144 tickets had been sold, it continued to accept reservations. Thus, 194 passengers turned up for the flight,” an AI official said.
AI would have had to use an Airbus A 330 aircraft or a Boeing 787 Dreamliner to carry so many passengers on a single trip. But none of the aircraft could be re-deployed to Kolkata at such short notice.
Earlier, airlines would overbook flights by 10% as no-shows or passengers failing to turn up for the flight was high. But with low-fare, non-refundable tickets being introduced, no-shows have gone down significantly. This has forced airlines to recalibrate their booking software and cap the overbooking limit at 2-3%.
Though the airline did manage to pacify the stranded passengers, accommodate them in a hotel, and then fly them in two flights: one scheduled to Guwahati on Sunday morning and the other to Bagdogra that was rescheduled to fly via Guwahati, its officials are worried about the potential damage it may cause to the airline’s image if the snag recurs.
Courtesy :times of India
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Aviation
Boeing, Antonov to Collaborate on Defense Projects
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– MOU represents Boeing’s commitment to work with Ukrainian industry
– Includes exploring opportunities for collaborating on in-country support of Unmanned Aerial Systems
A Memorandum of Understanding was signed today by Boeing and Antonov Company to investigate potential collaboration on defense-related projects.
“We’re happy to keep collaborating with the Antonov Company to help Ukraine’s economic development and expansion,” stated Ted Colbert, CEO and president of Boeing Defence, Space, & Security.
Airbus and the Antonov An-225: The Best Partnership:Click here
“This agreement demonstrates our ongoing efforts to find more opportunities to work with Ukrainian industry, which was underscored by our signing of the Ukrainian Defence Industry Compact earlier this year.”
The areas of potential collaboration identified in the agreement consist of training, logistical support and overhaul services for tactical Unmanned Aerial Systems utilized by the Ukrainian Armed Forces, which includes the ScanEagle. In addition, the companies will also explore opportunities for Antonov to provide engineering support to Boeing.
The six largest cargo aircraft ever built in the aviation industry:Click here
“A strong, innovative, and efficient defense industry is key to sustainable economic development and national security, and we are extremely excited to collaborate with Boeing,” said Ievhen Gavrylov, CEO of Antonov Company.
This agreement brings a whole new level of opportunity to implement the latest and most effective solutions – in addition to the possibility of future projects with Boeing in the aerospace and defense industry.”
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