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Top 10 World’s Best Airport Staff 2021

UK Airports Struggle to Implement Liquid Limit Changes

Skytrax has compiled a list of the greatest regional airports in the world. Skytrax performs research for commercial airlines and polls international travellers on cabin crew, airports, airlines, airline lounges, in-flight entertainment, on-board cuisine, and a variety of other aspects of air travel. Aside from these ratings, Skytrax features an airline forum where travellers may share their experiences and thoughts regarding a particular airline. Flight reviews, flight checks, and satisfaction questionnaires are also available on the website. The World Airline Awards and World Airport Awards, as well as a ranking for airlines and airports, are held annually by Skytrax.

  1. Singapore Changi
  2. Tokyo Haneda
  3. Seoul Incheon
  4. Kansai
  5. Tokyo Narita
  6. Hong Kong
  7. Centrair Nagoya
  8. Doha Hamad
  9. Copenhagen
  10. Amsterdam Schiphol

When Skytrax released its first worldwide airport customer satisfaction survey in 1999, the World Airport Awards were born. They are considered as a global quality benchmark for the airport business, evaluating customer service and amenities at over 500 locations.

India’s First airline to introduce door-to-door baggage service

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There is no entry fee or payment by an airport (or any third party) to be included in the survey or awards, as Skytrax entirely funds the survey and awards process.

Top 100 Airports in 2021 Awards

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Amongst the other major airport Awards announced today, Istanbul Airport is named the World’s Most Improved Airport in 2021, moving from No 102 in 2020 to No 17 in the 2021 results.

Changi Airport Singapore, a frequent, previous winner of the World’s Best Airport title was named the World’s Best Airport in the 10 to 15 million Passenger category, and took the awards for the World’s Best Airport Staff and the Best Airport Staff in Asia.

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Another major winner of awards is Tokyo Haneda Airport, ranked No 2 in the world. In 2021, Tokyo Haneda wins the awards as the Best Airport in Asia, the World’s Best Domestic Airport, the World’s Best Airport Cleanliness and the Best Airport PRM / Accessible Facilities.

Guangzhou Baiyun International Airport was named the Best Airport in China, the World’s Best Airport in the 35 to 45 million Passenger category and also took the awards for the Best Airport Staff in China. The airport also achieved its highest global ranking at No 14, up from No 30 in the 2020 Awards.

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Munich Airport retained its stronghold at the awards, being named the Best Airport in Europe, whilst London’s Heathrow Airport was named World’s Best Airport in the 20 to 25 million Passenger category, as well as the Best Airport in Western Europe.

Top 10 best airports in the world 2021 by Skytrax

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Aviation

All passengers killed in plane crash, after pilot let his children to control the plane

All passengers killed in plane crash, after pilot let his children to control the plane

When boarding a plane, passengers entrust their safety to the skilled hands of the pilot. However, tragedy struck when one of the flight ended in disaster as all passengers lost their lives in a horrific plane crash.

In 1994, during a flight from Moscow to Hong Kong, tragedy struck as an Aeroflot relief pilot made a fateful decision. In a move that would have devastating consequences, the pilot invited his own children into the cockpit to play with the controls. Little did anyone know, this seemingly innocent gesture would lead to the loss of all 75 lives aboard the aircraft.

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It was a seemingly innocent act that led to catastrophic results. The relief pilot, Mr. Kudrinsky, invited his two children, Yana, 12, and Eldar, 15, into the cockpit during the late hours of the night. Little did anyone know, this simple gesture would set off a chain of events that would end in tragedy.

Once in the cockpit, the children were allowed to sit in the captain’s chair and play with the controls, unaware that they should have been disabled as the plane was in autopilot mode.

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Eldar, perhaps in a moment of curiosity or innocence, held the control column down for a mere 30 seconds. Yet, in those brief moments, the autopilot disengaged, thrusting the aircraft into manual control.

By the time the pilots regained their seats and attempted to regain control, it was too late. Despite their efforts to pull the plane out of a dive, they overcorrected, causing the flight to climb almost vertically, ultimately stalling it.

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Final moment Flight 593 crash

In the final moments, as the pilots struggled to stabilize the aircraft, Flight 593 crashed into the Kuznetsk Alatau Mountain range in southern Russia, completely obliterating the plane and claiming the lives of everyone on board.

Investigations revealed a chilling truth: there was no evidence of technical failure. Instead, the crash was attributed to the unthinkable decision to allow inexperienced hands to manipulate the controls of a commercial aircraft.

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The black box recording captured the harrowing sequence of events, providing a grim reminder of the human cost of a lapse in judgment. In just over two minutes, the lives of all on board were tragically short, leaving behind a legacy of sorrow and unanswered questions.

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Aviation

American Airlines Flight Attendant Orders First-Class Traveler to use Economy Restroom

American Airlines Flight Attendant Orders First-Class Traveler to use Economy Restroom

On a recent American Airlines flight from Chicago O’Hare to Phoenix, Pamela Hill-Veal, a retired circuit court judge, found herself at the center of a disturbing incident.

Despite traveling in First Class, she was directed by a flight attendant to use the Economy Class restroom, sparking allegations of racial discrimination. According to Hill-Veal, the ordeal began when she used the dedicated First Class lavatory during the flight. A flight attendant approached her, accusing her of slamming the door and issued a warning.

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Despite remaining calm, Hill-Veal faced further confrontation when she attempted to use the First Class restroom again later in the flight. The situation escalated as the flight attendant persisted in berating Hill-Veal, who felt targeted due to her race. She highlighted the disparate treatment, noting that white passengers were not subjected to similar directives.

In a distressing turn, the flight attendant followed Hill-Veal to her seat and allegedly touched her while threatening arrest upon landing. This alarming encounter left Hill-Veal feeling humiliated and traumatized, impacting her ability to rest even after the flight.

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American Airlines has responded, expressing a commitment to investigating the matter and addressing discrimination claims seriously. However, the incident underscores ongoing concerns about racial bias in air travel and the need for accountability in ensuring all passengers are treated with dignity and respect.

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Aviation

Southwest CEO Signals Major Shift: Farewell to Open Seating

Southwest CEO Signals Major Shift: Farewell to Open Seating

Southwest Airlines is contemplating a significant shift away from its traditional open seating policy, a move that could signal a departure from its long-standing business model.

The potential change, which would introduce assigned seating and premium seat options, is being considered to appeal to a younger demographic of travelers. This adjustment would mark one of the most substantial alterations for the carrier since its inception in 1971.

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Unlike its competitors who have embraced premium seating offerings, Southwest has stuck to its open seating approach, albeit providing the option for early boarding at a fee. However, with rivals like United Airlines witnessing revenue growth from premium seating, Southwest is reevaluating its strategy. According to Forbes, the airline industry has seen a shift in customer preferences over time, prompting Southwest to reconsider its seating model designed during an era of lower load factors.

While Southwest CEO, Jordan,told to CNBC that he has neither confirmed nor denied the possibility of premium seating, he acknowledges that the company is exploring various options. He emphasized that while it’s still early in the decision-making process, the initial results are promising, hinting at potential changes in the future.

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Southwest currently operates with a single economy class cabin across its all-Boeing 737 fleet, with no assigned seating. However, the airline does offer the option for early boarding for passengers to secure their preferred seats for an additional fee. Over the years, Southwest has maintained a focus on simplicity and user-friendliness in its offerings, striving to minimize costs and complexity.

In contrast, competitors like Delta and United have capitalized on revenue growth from premium seating options such as business class, demonstrating strong upsell rates. Analysts have repeatedly questioned Southwest about the potential for introducing premium seating or additional fees, although the airline has traditionally refrained from charging for the first two checked bags.

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For now, the only way Southwest passengers can secure their preferred seats is by paying for an earlier boarding position, as the airline continues to operate without assigned seating, allowing passengers to choose their seats upon boarding in a predetermined order.

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