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Record-breaking Qantas New York to Sydney flight touches down

Record-breaking Qantas New York to Sydney flight touches down

The first non-stop commercial airline flight from New York to Sydney has landed after 19 hours 16 minutes in the air.

Record-breaking Qantas New York to Sydney flight touches down

A total of 49 passengers and crew were on the flight, which was used to run a series of experiments to assess health and well-being onboard. Data from these experiments will be used help shape the crew rostering and customer service of Qantas’ ultra long haul flights in future – including Project Sunrise (opens in new window).

Tests ranged from monitoring pilot brain waves, melatonin levels and alertness, through to exercise classes for passengers.

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Cabin lighting and in-flight meals were also adjusted in ways that are expected to help reduce jetlag, according to the medical researchers and scientists (opens in new window) who have partnered with Qantas.

“We know ultra long haul flights pose some extra challenges but that’s been true every time technology has allowed us to fly further. The research we’re doing should give us better strategies for improving comfort and wellbeing along the way.

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Arriving in Sydney, Qantas Group CEO Alan Joyce said: “This is a really significant first for aviation. Hopefully, it’s a preview of a regular service that will speed up how people travel from one side of the globe to the other.

“Night flights usually start with dinner and then lights off. For this flight, we started with lunch and kept the lights on for the first six hours, to match the time of day at our destination. It means you start reducing the jetlag straight away.

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“What’s already clear is how much time you can save. Our regular, one-stop New York to Sydney service (QF12) took off three hours before our direct flight but we arrived a few minutes ahead of it, meaning we saved a significant amount of total travel time by not having to stop,” added Mr Joyce.

Qantas Captain Sean Golding, who led the four pilots operating the service, said: “The flight went really smoothly. Headwinds picked up overnight, which slowed us down to start with, but that was part of our scenario planning. Given how long we were airborne, we were able to keep optimising the flight path to make the best of the conditions.

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“We had a lot of interest from air traffic controllers as we crossed through different airspace because of the uniqueness of this flight. We also had a special sign off and welcome home from the control towers in New York and Sydney, which you don’t get every day.

“Overall, we’re really happy with how the flight went and it’s great have some of the data we need to help assess turning this into a regular service,” said Captain Golding.

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Two more research flights are planned as part of the Project Sunrise evaluations – London to Sydney in November and another New York to Sydney in December. Emissions from all research flights will be fully offset.

A decision on Project Sunrise is expected by the end of the year.

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Images can be accessed through the following links and are to be credited as: Photo by James D Morgan/Qantas.

 

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Airlines

US DOT says Airlines must now pay automatic refunds for cancelled flights

US DOT says Airlines must now pay automatic refunds for cancelled flights

The U.S. Department of Transportation (DOT) has released a final regulation requiring airlines to quickly reimburse passengers with automatic cash refunds when owed, according to a statement made by the Biden-Harris Administration.

Under the new regulation, passengers will find it easier to get refunds when airlines dramatically alter or cancel flights, cause severe delays for checked baggage, or don’t supply the additional services they paid for.

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According to a statement from the Biden-Harris Administration, the U.S. Department of Transportation (DOT) has published a final rule mandating airlines to promptly compensate customers with automatic cash refunds when they are eligible. The new rule would make it simpler for customers to receive refunds from airlines in cases when they drastically change or cancel flights, cause significant delays for checked luggage, or fail to provide the extra services they charged for.

Under the latest rule from the USDOT, passengers are guaranteed refunds in several scenarios:

  1. Canceled or Significantly Changed Flights: Passengers are entitled to refunds if their flight is canceled or significantly altered, including changes in departure or arrival times exceeding 3 hours domestically or 6 hours internationally, departures or arrivals from different airports, increased connections, downgrades in service class, or changes less accommodating to passengers with disabilities.
  2. Delayed Baggage Return: Passengers filing mishandled baggage reports can claim a refund for checked bag fees if their luggage is not returned within specific timeframes after flight arrival.
  3. Unprovided Extra Services: If airlines fail to deliver paid extra services like Wi-Fi, seat selection, or inflight entertainment, passengers can request refunds for those fees.

The final rule streamlines the refund process, ensuring it is:

  • Automatic: Refunds are issued automatically without requiring passengers to request them.
  • Prompt: Airlines must refund credit card purchases within seven business days and other payment methods within 20 calendar days.
  • In Original Form of Payment: Refunds are provided in the original payment method used for purchase.
  • Full Amount: Passengers receive full refunds minus the value of any portion of transportation already used, including government and airline fees.

Suggest banning family seating junk fees and ensuring that parents can travel with their kids at no additional cost. No airline promised to ensure fee-free family seating prior to efforts from President Biden and Secretary Buttigieg last year. Family seating is now guaranteed free of charge on four airlines, and the Department is working on a plan to eliminate family seating junk fees.

Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations. 

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Middle East

British Airways Resumes Daily Flights to Abu Dhabi, After 4-Year hiatus

British Airways Resumes Daily Flights to Abu Dhabi, After 4-Year hiatus
Photo: Wikipedia

British Airways made its way back to Abu Dhabi, landing at Zayed International Airport. Following a four-year break in service, both crew and passengers were greeted with enthusiasm.

In the summer of 2024, British Airways plans to launch a daily route, utilising a Boeing 787-9, from London Heathrow to Abu Dhabi. The new route enhances ties between the UAE and the UK and expands  vast worldwide network, catering to passengers who may be visiting friends and family or travelling for business.

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Arriving in Abu Dhabi at 08.30+1, flight BA073 to Abu Dhabi leaves London Heathrow at 22.25. Departing at 10.10 and landing at London Heathrow at 15.20 is the inbound flight (BA072).

The chief executive officer and managing director of Abu Dhabi Airports, Elena Sorlini, stated: “We are delighted to welcome British Airways to Zayed International Airport. Their daily schedule is expected to improve connectivity and stimulate travel and business.” Visitors may experience the dynamic capital of the United Arab Emirates like never before at our brand-new, award-winning, state-of-the-art terminal, where they will be welcomed with the best kind of Emirati hospitality.”

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Flight schedule:

London Heathrow (LHR) to Zayed International (AUH)All times are local
 
SeasonFlight numberDeparting LHRArriving AUHFlight numberDeparting AUHArriving LHR
Summer ‘24BA7322:2508:30+1BA7210:1015:20
Winter ‘24BA7322:2509:30+1BA7211:1015:20

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Airlines

EU Bans Turkish-based Southwind Airlines due to links with Russia

EU Bans Turkish-based Southwind Airlines due to links with Russia

In a significant move reflecting the ongoing geopolitical tensions, the European Union (EU) has taken measures to prohibit Turkey’s Southwind Airlines from utilizing its airspace.

The decision, stemming from alleged connections with Russia, underscores the broader repercussions of Russia’s actions in Ukraine and the subsequent international sanctions imposed.

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The ban, enforced on March 29, disrupts Southwind Airlines’ operations, initially leading to the cancellation of flights. The Finnish transport authority Traficom, headed by Jarkko Saarimäki, has been instrumental in elucidating the rationale behind the EU’s decision. Saarimäki’s assessment highlights a concerning lack of substantial ownership and effective control held by Turkish entities within Southwind Airlines.

Established in 2022 in Antalya, Turkey, Southwind Airlines had primarily focused on flights originating from Russia. However, scrutiny into its ownership structure has revealed apparent links to Russian stakeholders, prompting concerns over its allegiance and operational control. Saarimäki’s assertion of Russian influence over the airline’s affairs underscores the broader geopolitical implications of such connections.

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The EU’s ban extends beyond merely restricting Southwind Airlines’ access to its airspace; it also encompasses prohibitions on takeoffs, landings, and overflights within EU territory. Consequently, the airline faces operational hurdles, impacting its routes not only to Finnish destinations like Helsinki but also to prominent German cities and potentially planned routes such as Zurich.

This development aligns with the stance adopted by other Western nations, including the United States, the United Kingdom, and Canada, which have implemented similar bans on Russian airlines. Such coordinated actions underscore the global resolve to hold Russia accountable for its aggressive actions in Ukraine and to mitigate potential security risks posed by entities with alleged ties to Russian interests.

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