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World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

NEEDHAM, Mass., April 9, 2018 /PRNewswire/ — TripAdvisor®, the travel planning and booking site, today announced the winners of its Travelers’ Choice® awards for airlines, identifying travelers’ favorite carriers around the globe. For 2018, Singapore Airlines was named the number one airline in the world and Southwest Airlines ranked as the best U.S. carrier. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide, over a 12-month period on TripAdvisor Flights.

Following the success of last year’s inaugural Travelers’ Choice awards for airlines, the 2018 award categories expanded to honor 69 airlines that provide exceptional value and service across the world. In addition to the world list, the Traveler’s Choice awards recognize the best airlines in seven regions including Asia, Europe, North America, Latin America, South Pacific & Oceana, Africa & Indian Ocean, and the Middle East. The awards also recognize the top airlines in four distinct service classes: International First Class, Business Class, Premium Economy and Economy. The hallmarks of Travelers’ Choice award winners are outstanding service, quality and value.

Top 10 Airlines in the World:
Recognizing airlines around the world that deliver consistently exceptional experiences to the global traveler

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

1. Singapore Airlines, Singapore
According to a TripAdvisor reviewer: “I flew from Sydney to Singapore in business class. The food was the best I have had in the last ten years. Service was great and the staff actually wanted to be there. One of the best, if not the best airline.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

2. Air New Zealand, New Zealand
According to a TripAdvisor reviewer: “The flight attendants are friendly, courteous, professional, and dedicated to customer service. The dinner was excellent, even in Economy class, and there was complimentary NZ red and white wine. Even the safety videos are entertaining. I wouldn’t fly any other airline between the U.S. and New Zealand.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

3. Emirates, United Arab Emirates
According to a TripAdvisor reviewer: “This airline is the essence of style, class and comfort. Everything I had expected was surpassed. From their presentation, to their service, which is professional, but does not override their personable approach to travellers. The Airbus is huge, but the atmosphere within is comfortable, seats are wider, windows are bigger.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

4. Japan Airlines, Japan
According to a TripAdvisor reviewer: “This airline carrier is exquisite and features great on board meal service, drink service, and the entertainment is great. They provide excellent service with exceptional leg room. This airline is truly above most others and comes with outstanding crew members.”

Image result for Eva air

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

5. EVA Air, Taiwan
According to a TripAdvisor reviewer: “One of the things that separates EVA out from other airlines is in the little things. I was blown away by the novelty of the “Character” flight we took. Everything from the pillows to the meals – it was Hello Kitty cuteness overload. Kids’ meals are excellent. These small personal touches made our entire flight experience so much nicer!”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

6. Southwest Airlines, United States
According to a TripAdvisor reviewer: “We choose to fly Southwest whenever we can. Their flights are on time and the service is friendly and efficient. We don’t mind not having assigned seats. Bags fly free, and we always check ours. Frequent Flier miles are easy to accumulate with their membership program.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

7. Jet2.com, United Kingdom
According to a TripAdvisor reviewer: “We have just come back from Portugal and all I can say is what a fab service from jet 2. From start to finish, they made my holiday less stressful. I have never been with them before and can certainly say they’re better than most other companies I have been with.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

8. Qatar AirwaysQatar
According to a TripAdvisor reviewer: “I’ve traveled a lot in my life and Qatar is one of my favourite airlines to travel with. The bar in a380 (business class) is the best. The service regardless of class is fab. The treatment of frequent fliers is great… food very tasty for economy … and very big portions… Entertainment is top notch. They are one of my favourite airlines for eco travel.”

Image result for azul airlines

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

9. Azul, Brazil
According to a TripAdvisor reviewer: “Azul is a lovely airline, employing a fleet of Embraer regional jets offering 2 + 2 seating. Service is efficient and you always get a package of “aviõezinhos” (airplane shaped gummy bears) to chew on the short domestic hops.”

World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor

10. Korean Air, South Korea
According to a TripAdvisor reviewer: “We traveled from Chicago to Hong Kong with our toddler, and could not have been more pleased with the experience. Basic economy on KA is basically economy plus on other (especially US-based) airlines. The flight staff actually made me like the experience, rather than detract from it. I’ll be flying KA whenever possible in the future.”

Class of Service Global Winners:
Recognizing airlines around the world that provide a consistently exceptional passenger experience in each cabin

Best First Class: Singapore Airlines, Singapore
Best Business Class: Qatar Airways, Qatar
Best Premium Economy: Air New Zealand, New Zealand
Best Economy: Singapore Airlines, Singapore

Award-winning Airlines in North America:

Class of Service North American Winners:

Best Business Class: JetBlue, United States
Best Economy:Southwest Airlines, United States

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Aviation

B737 MAX 8 Cabin System Malfunctions: Passengers Experience Nosebleeds and Ear Pain

B737 MAX 8 Cabin System Malfunctions: Passengers Experience Nosebleeds and Ear Pain

A Boeing 737 MAX 8 jet operated by Korean Air, bound for Taichung, Taiwan, encountered a distressing incident when its cabin pressurization system malfunctioned shortly after takeoff.

Reports from passengers described a sudden onset of problems, prompting the aircraft to promptly return to Incheon International Airport in Seoul, South Korea. As the malfunction unfolded, the aircraft was compelled to rapidly descend from its cruising altitude of over 30,000 feet to approximately 9,000 feet.

2 passengers suffered nosebleeds; 15 reported ear pain

This sudden change in altitude caused discomfort among passengers, with at least two individuals suffering from nosebleeds and 15 others experiencing ear pain and hyperventilation. Emergency protocols were swiftly activated, including the deployment of oxygen masks as the aircraft descended.

Passengers recounted harrowing moments during the incident, describing how the aircraft unexpectedly lowered altitude during meal service, leading to cries from children and widespread discomfort among travelers. Many reported sensations of ear pain, dizziness, and the disorienting effects of sudden cabin pressure changes.

Despite the chaotic situation, the cabin crew was commended for their prompt response, assisting passengers with oxygen masks and swiftly securing the cabin for landing. The pilots successfully landed the aircraft back at Incheon International Airport, ensuring the safety of all on board by 7:38 p.m. local time.

No serious injuries reported despite the alarming incident

Following the incident, Korean Air took immediate steps to mitigate disruption, arranging for a different aircraft to complete the flight to Taichung the following morning. The airline issued an apology to affected passengers and initiated an investigation into the root cause of the malfunction.

Videos shared by Taiwanese passengers captured the tense atmosphere inside the cabin during the incident, highlighting the urgency and gravity of the situation faced by those on board.

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Aviation

How Emirates pilots reduce fuel and emissions during operations

How Emirates pilots reduce fuel and emissions during operations

Flying smarter and minimizing fuel consumption and emissions starts in the cockpit. Emirates embarked on implementing “Green Operating Procedures” (‘Green Ops’) in 2016, adopting a multi-pronged approach to reduce on-ground and in-flight fuel use.

This initiative also provides pilots with necessary education, awareness, data analytics, and technology to manage flights efficiently.

Led by an internal cross-functional Operations Efficiency Steering Group, Emirates aims to mitigate unnecessary fuel burn and emissions while maintaining high safety standards.

In the financial year 2023-2024, ‘Green Ops’ and other initiatives helped reduce fuel burn by over 48,000 tonnes and carbon emissions by more than 151,000 tonnes. Key operational measures include:

Discretionary Extra Fuel

  • Pilots assess operational circumstances to uplift extra fuel beyond the minimum regulatory standards only when necessary, resulting in a significant reduction of discretionary extra fuel uplift.

Flight Speed Optimization

  • Pilots optimize flight speed to reduce fuel consumption while maintaining schedule integrity, as part of Emirates’ standard operating procedures.

Reduced Flap Landing

  • Pilots select flap settings that minimize aerodynamic drag, reducing fuel consumption without compromising safety.

Idle Reverse Thrust

  • Upon landing, pilots use idle reverse thrust to decelerate the aircraft, depending on runway conditions, to reduce fuel consumption.

Reduced Engine Taxi-In (RETI)

  • After landing, pilots shut down one or two engines during ground taxiing, increasing the use of RETI sevenfold since its introduction.

Optimized Flight Routings

  • Emirates uses flexible flight routes, optimizing each route for fuel efficiency and time savings since 2003.

Technology and Innovation – FlightPulse

  • Emirates introduced FlightPulse, a self-service data analytics tool developed with GE Digital Aviation Services, enhancing monitoring and collaboration for improved safety and fuel efficiency.

Center of Gravity Optimization

  • Aircraft are loaded to optimize the center of gravity, enhancing aerodynamic efficiency and saving fuel.

APU Usage

  • On the ground, Emirates reduces APU usage in favor of electrical ground power units (GPU), reducing emissions by over 30%.

Adjusted Potable Water Uplift

  • Flights upload the required amount of potable water calculated scientifically, reducing weight and ensuring fuel efficiency without compromising passenger comfort.

Through these comprehensive measures, Emirates pilots play a crucial role in reducing fuel consumption and emissions, contributing to more sustainable airline operations.

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Aviation

Air India Alters Elderly Couple’s US Flights Without Notice

Air India Alters Elderly Couple's US Flights Without Notice

An elderly couple’s travel plans were unexpectedly disrupted when Air India allegedly changed their tickets and destinations without prior notification, as reported by a user recounting the ordeal.

According to Dushyant Arora, the couple discovered the changes only when they attempted to check in for their flight to Newark, New Jersey, scheduled for June 19.

They were shocked to find that Air India had booked them on separate flights. The husband was re-routed to New York instead of Newark, departing on a different day than originally planned, while the wife’s itinerary remained unchanged.

The couple, unfamiliar with the changes and concerned about flying separately, decided to cancel their tickets. This decision was particularly difficult for the mother, as it would have been her first time flying abroad, and she expressed reluctance to travel alone.

The couple was not contacted by anyone from the airline to inform them of the changes. The tickets had to be cancelled by the couple. In response to the X user, Air India stated that the customer’s request for a complete refund has been fulfilled.

“Dear Sir, we apologise that this happened and assure you that we never plan to interfere with our clients’ travel arrangements. “We have conducted a complete refund in accordance with the primary customer’s request, who was booked in the PNR,” stated Air India.

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