Airlines

‘Woman refused to move for my crying son after Ryanair double booked his seat’

Technical Glitch – Boy, 6, left in ‘floods of tears’ on flight after Ryanair ‘double-booked’ his window seat

A Ryanair IT error resulted in the special window seat being given to another passenger, leaving a young child who experiences anxiousness when flying in a flood of tears. After discovering a woman was seated in the seat he’d selected, Ryan Bandli was inconsolable the entire flight from Budapest to Manchester.

Ryanair Announces Biggest Ever Birmingham Schedule(Opens in a new browser tab)

Adi, his mother, said the window seat allows her ‘very reactive’ six-year-old to remain calm in the air by allowing him to lean against the wall.

She paid more money for a more comfortable flight when she used Buzz, a Polish affiliate of the low-cost airline. Nevertheless, when Adi boarded the aircraft, he saw a woman occupying Ryan’s seat. The stranger refused to move when confronted, admitting that she had also been given a window seat.

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Ryanair passengers board flight – only to discover their seats don’t exist(Opens in a new browser tab)

Ryan cried and was visibly upset, according to Adi. He couldn’t comprehend how this could have happened. It was extremely stressful while we were sitting apart. He was given an aisle seat as a comfort, but he sobbed for the majority of the flight on his father’s lap.

Adri has now received a refund from Ryanair for the reservation fee after the airline claimed that the seat was not sold twice but rather that there was a “computer glitch” to blame.

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Airlines

Air India Express Aircraft Engine Part Falls Outside Delhi Airport; DGCA Orders Probe

Air India Express flight skids off runway while landing at Kochi airport

The Directorate General of Civil Aviation (DGCA) has launched an inquiry following reports that metal fragments were discovered at Delhi’s Indira Gandhi International Airport after an Air India Express flight made an emergency landing on Monday evening.

The emergency landing was prompted by a detected engine fault, but fortunately, the landing was executed safely without any injuries to the passengers.

The situation began when crew members of the Air India Express flight reported an engine issue, leading to the emergency landing. The DGCA has confirmed that a thorough investigation is underway and has directed that the aircraft undergo a comprehensive safety inspection.

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The discovery of metal debris outside the airport has raised concerns, prompting the DGCA to probe whether these fragments are linked to the aircraft involved in the emergency landing. Authorities are particularly focused on whether the metal pieces, which were found near the airport, originated from the same Air India Express flight that experienced engine trouble.

While preliminary assessments suggest that the debris could be a broken blade from an aircraft engine, the exact source remains unconfirmed. The airline has yet to verify if the metal fragments are from their aircraft.

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The Delhi Police, working in conjunction with the DGCA, have initiated their own investigation to determine the origin of the metal pieces. A technical team is set to analyze whether the fragments are associated with the aircraft in question. As the investigation continues, a case has been filed with the airport authority to address the matter.