Airlines

Qatar Airways and Google Cloud to Collaborate on Data and AI to Advance the Airline’s Passenger Experience

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Qatar Airways and Google Cloud agreed to collaborate together to outline the purpose of the airline exploring utilizing Google Cloud’s data analytics and artificial intelligence (AI) capabilities to produce enhanced customer experiences for its passengers.

Qatar Airways transported 18.5 million passengers to 150 locations across the world in 2022. The airline’s digital transformation unit receives a considerable amount of structured and unstructured data as a result of the high passenger flow. The goal of the planned partnership with Google Cloud is to use the strength of Google’s data analytics, AI, and machine learning (ML) products, including BigQuery and Vertex AI, to help give Qatar Airways’ customer data a deeper meaning.

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The airline will then be able to improve the travel experience for its customers by offering services that are tailored to their specific requirements, travel patterns, and previous travel experiences.

In addition, Qatar Airways and Google Cloud will investigate further areas of cooperation, such as the use of cloud tools to promote cost optimization, improve operational efficiency, and more. Sustainability is a high focus on the airline’s roadmap for digital transformation, and Qatar Airlines is considering employing Google Cloud, the most environmentally friendly cloud in the market, to launch new initiatives that will help Qatar Airways reach its sustainability targets by 2030.

Related Topics:Google cloud Qatar airways

Airlines

Air India Express Aircraft Engine Part Falls Outside Delhi Airport; DGCA Orders Probe

Air India Express flight skids off runway while landing at Kochi airport

The Directorate General of Civil Aviation (DGCA) has launched an inquiry following reports that metal fragments were discovered at Delhi’s Indira Gandhi International Airport after an Air India Express flight made an emergency landing on Monday evening.

The emergency landing was prompted by a detected engine fault, but fortunately, the landing was executed safely without any injuries to the passengers.

The situation began when crew members of the Air India Express flight reported an engine issue, leading to the emergency landing. The DGCA has confirmed that a thorough investigation is underway and has directed that the aircraft undergo a comprehensive safety inspection.

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The discovery of metal debris outside the airport has raised concerns, prompting the DGCA to probe whether these fragments are linked to the aircraft involved in the emergency landing. Authorities are particularly focused on whether the metal pieces, which were found near the airport, originated from the same Air India Express flight that experienced engine trouble.

While preliminary assessments suggest that the debris could be a broken blade from an aircraft engine, the exact source remains unconfirmed. The airline has yet to verify if the metal fragments are from their aircraft.

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The Delhi Police, working in conjunction with the DGCA, have initiated their own investigation to determine the origin of the metal pieces. A technical team is set to analyze whether the fragments are associated with the aircraft in question. As the investigation continues, a case has been filed with the airport authority to address the matter.