Airlines

Air India partners with SAP to accelerate its digital transformation

Runway Close Call:IndiGo Plane Lands as Air India Jet Takes Off

Today, Air India, the largest airline in India and a member of Star Alliance, announced the successful migration of their primary Enterprise Resource Planning system utilizing RISE. With SAP, specialized ERP software aids businesses in completing their unique path to the cloud and is packaged with transformation services, business analytics, and partner expertise.

Tata’s 5-year plan to make Air India great again(Opens in a new browser tab)

The modernization of Air India’s business processes, including finance and human resources, as well as key functional areas like commercial, operations, and engineering, was impacted by this move, which was a crucial part of the company’s greater digital transformation.

Air India’s ancient ERP system, which was powered by software operating on a mainframe that was a decade old, was one of the largest obstacles it had to overcome throughout its extensive modernization process. It is customary to undertake backup and restoration operations on a comparable system during the migration and cutover of such crucial systems. It appeared to be an insurmountable obstacle that such a system was unavailable anyplace in the world.

Air India’s Transformation: Moving from Manual Pricing to ChatGPT(Opens in a new browser tab)

Team Air India and SAP collaborated together to come up with creative solutions and strategies to deal with the problem, and they eventually delivered a successful migration ahead of schedule. This transition sets the ground for the integration of the other Group airlines into one company as well as the ongoing upgrading of Air India’s ERP system.

“Air India’s vision is to emerge as the world’s most technologically advanced airline. A critical and foundational capability for this is a highly reliable, scalable modern ERP system that will drive significant improvements to our operational efficiency and assist us in creating a delightful customer experience.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.