Airlines
Qantas Launches New Private And Small Group Tour Packages
Qantas is introducing private and small-group tour packages for tourists looking for luxurious, pre-planned vacations all around the world. Qantas Tours, a recent addition to the Qantas Holidays product line, will enable travelers to reserve travel experiences created to highlight the best of each destination with planning and logistics handled by knowledgeable tour operators.
Packages offered by Qantas Tours include quality accommodations, flights on Qantas or with partners, and well-organized itineraries supervised by local guides. The selection also includes a tour of Japan’s top attractions, a luxury island vacation in the Maldives and Sri Lanka, a trip to southern Italy, a river cruise along the Balkans, and more.
This airline offers a lottery to customers who reserve a middle seat.(Opens in a new browser tab)
Following an investment in the Qantas Holidays program last year, Qantas Frequent Flyers can choose to earn three Qantas Points for every dollar spent on their Qantas Tour ticket or use their Qantas Points to book and receive 45% more value.
The packages will be planned and run by Australian travel agency TripADeal, based in Byron Bay, in which Qantas acquired the majority stake in May 2022. The excursions will be chosen by Qantas. Qantas Tours is starting off with 10 packages and will gradually increase its tour selection over the coming months.
Qantas and Airbus Partnership for the biofuel industry.(Opens in a new browser tab)
Qantas Luxury Holidays gives members access to limited-time hotel deals that are exclusive to Qantas. The offers include premium accommodation with special extras ranging from massages to champagne on arrival and room upgrades. Qantas Luxury Holidays can be booked as a hotel stay or combined with a Qantas flight to receive special airfare pricing. Through Qantas Hotels, Qantas Frequent Flyers can earn and use Qantas Points at more than 460,000 destinations globally.
Airlines
DOT Proposes New Passenger Compensation Rules for Flight Disruptions
The U.S. Department of Transportation (DOT) has unveiled a major initiative to enhance protections for air travelers affected by flight cancellations or significant delays caused by airlines.
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This Advance Notice of Proposed Rulemaking (ANPRM) seeks public feedback on new measures that could require airlines to compensate passengers and provide necessary services automatically.
Key Proposals by the DOT:
- Cash Compensation for Airline-Caused Disruptions
- Airlines may be required to pay passengers at least $200 in cash for flight disruptions caused by circumstances under their control, such as mechanical issues or IT failures.
- A tiered compensation system is being considered:
- $200–$300 for domestic delays of 3–6 hours.
- $375–$525 for delays lasting 6–9 hours.
- $750–$775 for delays exceeding 9 hours.
- The DOT is exploring whether smaller airlines should have different compensation thresholds and whether compensation is needed if passengers are notified weeks in advance of a disruption.
- Free Rebooking on the Next Available Flight
- Airlines may be obligated to rebook passengers at no extra cost if a flight is canceled or delayed by at least 3 hours domestically or 6 hours internationally.
- Rebooking options may include:
- Flights operated by the airline or its codeshare partners.
- Flights on other carriers with which the airline has a commercial agreement if no suitable options are available within 24 hours.
- Provision of Meals, Lodging, and Transportation
- Airlines may need to cover meals, overnight accommodations, and transportation for stranded passengers.
- Minimum reimbursements could be established when services aren’t provided upfront, ensuring passengers can recoup costs even without submitting receipts, up to a defined limit.
The DOT’s proposals draw inspiration from consumer protection frameworks in countries like Canada, Brazil, the UK, and the European Union. Research suggests that EU compensation requirements have successfully reduced the frequency and length of delays, demonstrating the effectiveness of such measures.
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Passengers currently face numerous hurdles when seeking compensation or services, including vague policies, lack of upfront communication, and reliance on in-person requests at airports. The new rulemaking aims to close these gaps by establishing clear, enforceable standards for airlines.
Public input on the proposed measures will shape the final rules. The DOT hopes these changes will create a more accountable and passenger-friendly system, ensuring travelers are better supported during disruptions.
With these proposed rules, the DOT seeks to make airline travel more reliable and fair, setting a new standard for passenger rights in the United States.
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