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IndiGo Passenger with Disabilities Criticizes Airline for Losing Essential Cushion

How do they do Aircraft marshaling ..!?

An IndiGo passenger from Delhi to Mumbai was in for a nightmare when the airline misplaced the cushion on her wheelchair. Virali Modi, an X user, wrote about her experience. Since it was posted, a lot of people have taken notice.

Modi reveals that she has been in a wheelchair since 2006 and is paralysed from the waist down. The cabin crew “forgot” that she was still seated in her seat when the plane touched down, and when the cleaning crew arrived later, that’s when the flight attendants hurried to make arrangements for a wheelchair.

After all the other passengers had gotten off the plane, I had to wait a total of forty minutes to get off. Like on all of their flights, the call button was out of reach, so I was unable to notify the cabin crew. They neglected to mention that I had also told them that I wanted my wheelchair at the gate.

I had to wait 55 minutes on hold with Indigo’s customer service after getting home before someone answered and acknowledged my problem. They could only decide to send an email as a solution. Nobody wanted to find a solution or expressed regret for my experience.

Regarding the event, IndiGo has released a statement. We deeply apologize for any inconvenience caused by the wheelchair-assistance incident that occurred on flight 6E 864 from Delhi to Mumbai. A replacement cushion is being sent to the customer on a priority basis by our team, who is in contact with her, according to the statement.

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Etihad Airways Launches 8 New Destinations this month

Etihad Airways Launches 8 New Destinations this month

Etihad Airways, the UAE’s national airline, is embarking on a significant network expansion this June with the introduction of flights to eight new destinations.

Added Eight new destinations

This move increases their total summer season routes to 76, marking a milestone in their growth strategy. Antonoaldo Neves, CEO of Etihad Airways, expressed enthusiasm about the expansion, emphasizing the airline’s commitment to enhancing connectivity.

New routes to Bali, Jaipur, and Al Qassim

“It is an exciting month for Etihad as we deliver on our plans to expand our network with eight additional locations,” Neves stated. Highlighting the popularity of new routes like Bali, Jaipur, and Al Qassim based on forward bookings, he noted the positive reception from passengers.

The airline has commenced operations to summer hotspots such as Nice on the French Riviera and Antalya on the Turkish Riviera, as well as resumed services to Greek islands like Mykonos and Santorini. Earlier in June, Etihad reintroduced flights to Málaga, a favored Spanish holiday destination.

This week, Etihad launched direct services to Jaipur, renowned for its vibrant culture and status as a key tourist destination in Rajasthan, India. This marks Etihad’s 11th gateway into India, aiming to strengthen connectivity and convenience for travelers from the UAE, Europe, North America, and the GCC.

Etihad’s four-times-weekly flights to Bali offer travelers an opportunity to experience the island’s tropical paradise. Visitors can indulge in its pristine beaches, lush green rice fields, and rich local culture, providing an ideal blend of relaxation and exploration.

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India Rejects China’s Request to Restart Passenger Flights

India Rejects China's Request to Restart Passenger Flights

China is urging India to restart direct passenger flights after a four-year hiatus, but New Delhi is holding back as border disputes continue to strain relations between the two populous nations, officials report.

New Delhi resists due to ongoing border disputes

Tensions between India and China have remained high since a major military confrontation in the disputed Himalayan border region in June 2020, which resulted in the deaths of 20 Indian soldiers and at least four Chinese soldiers. Thousands of troops are still stationed on both sides of the border.

Cargo flights between the countries continue

Following the clash, India has taken steps to limit Chinese investments, banned numerous Chinese apps, and halted direct passenger flights, though cargo flights between the countries have continued.

While the resumption of direct flights would economically benefit both nations, China stands to gain more given its lagging recovery in overseas travel post-COVID-19, in contrast to India’s booming aviation sector.

“We hope the Indian side will work with China in the same direction for the early resumption of direct flights,” China’s Foreign Ministry stated to Reuters last week, emphasizing that such a move would be mutually beneficial.

However, a senior Indian official involved in bilateral developments with China remarked on Beijing’s push to resume flights, stating, “Unless there is peace and tranquillity on the border, the rest of the relationship cannot move forward.”

Discussions are ongoing between Indian airlines and New Delhi, as well as between Chinese carriers and their government, regarding the potential resumption of direct routes.

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SAS inagurates new route to Atlanta from Copenhagen

SAS inagurates new route to Atlanta from Copenhagen

To meet the growing demand for travel to and from Scandinavia and the United States, SAS is expanding its North American network by adding a ninth destination.

SAS begins new nonstop Atlanta route

Starting on June 17th, SAS will offer daily nonstop flights from Copenhagen to Atlanta, providing customers with a new direct route to the U.S.

Atlanta is a city worth visiting, offering something for everyone with its rich cultural experiences, historic landmarks, diverse culinary scene, and thriving sports scene. Handling nearly 104 million passengers in 2023, Hartsfield-Jackson Atlanta International Airport is the world’s busiest and most efficient airport.

On September 1, 2024, SAS will join SkyTeam. With Atlanta serving as a major hub for the SkyTeam member, Delta Air Lines, SAS customers will benefit from seamless access to the extensive SkyTeam network.

This network includes over 1,060 destinations across all member airlines. SAS has already started integrating Delta Air Lines flights into its itineraries, providing customers with increased connectivity options.

SAS will operate the route with both Airbus A330 as well as A350 aircraft. Both aircraft types offer three travel classes – SAS Business, SAS Plus, and SAS Go.

Five facts about Atlanta:

  1. It’s the birthplace of Martin Luther King Jr.
  2. Atlanta is a hub for the Black queer community and has been for at least two decades.
  3. Coca-Cola was invented and founded in Atlanta.
  4. Atlanta is one of the few cities that has a professional team for baseball, American football, soccer, and basketball.
  5. The Hartsfield-Jackson Atlanta International Airport houses rotating and permanent art exhibits.The initiative to display artworks at the airport originated in 1979.
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