IndiGo onboards Juspay as its official payment partner

The top airline in India, IndiGo, has chosen Juspay as a formal payment partner. Through this collaboration, IndiGo is able to provide its customers with a simple and secure payment process for all domestic and international airline tickets in 26 different currencies.

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IndiGo makes the commitment to provide hassle-free client experiences at all points of contact, including in-flight, ground services, and digital platforms like their website and mobile app. They recognised payments as a crucial component to further enhance the client experience in their goal of continual development. Customers of IndiGo will be able to easily finish their bookings through the new payment orchestrator, which will offer a seamless payment experience that is easier, quicker, and more secure.

As a customer-focused airline, we are dedicated to giving our customers the greatest experience possible at every touchpoint. We are thrilled to work with Juspay to improve the booking experience for our consumers and provide them with a variety of safe and practical payment methods, said Mr. Neetan Chopra, Chief Digital & Information Officer, IndiGo. “We will be able to offer our customers a seamless and trouble-free payment experience thanks to Juspay’s expertise in the Indian payments ecosystem and cutting-edge technology.”

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IndiGo now has a fully native experience and a smooth interface with their current payment gateways through Juspay’s Express Checkout offering. Juspay’s intelligent routing setup ensures that consumers always have access to a functional payment gateway for quick transaction processing. The team at IndiGo is able to manage payment operations, such as adding numerous payment gateways, handling transaction routing rules, and managing refunds and reconciliations, with ease via Juspay’s analytics engine, which also collects and presents a thorough view of payment performance through an intuitive dashboard.