Aviation

Finnair Rolls Out Free Rescheduling Options for Passengers Amid February Strikes

In response to the 48-hour political industrial action announced by several trade unions in Finland from 1 to 2 February 2024, Finnair has unveiled a plan to mitigate the impact on its passengers. The strikes are expected to affect various sectors, including air transport, prompting Finnair to provide flexibility for affected travelers.

Passengers with bookings between 31 January and 3 February 2024 now have the option to reschedule their flights or postpone their journeys, with the new travel date extended until 15 March 2024. Finnair emphasizes that these changes can be made directly through the “Manage booking” feature on their website, adhering to standard ticket rules. In cases where ticket types do not permit alterations, passengers are encouraged to contact the travel agency that issued the ticket or Finnair’s customer service for assistance.

To address the uncertainty surrounding flight cancellations during the strike period, Finnair assures affected passengers that they will be personally notified via SMS and/or email. It is advised to verify and update contact information through the “Manage booking” section on the Finnair website. However, the airline acknowledges that specific flight cancellations are yet to be determined, as the full impact of the industrial action remains unclear.

In the event of a flight cancellation, Finnair promises to reroute passengers to their intended destinations, and updated flight details can be found through the “Manage Booking” and Finnair app.

For passengers who booked through travel agencies or tour operators, Finnair recommends reaching out to them for reservation changes or refunds. Meanwhile, passengers who booked directly with Finnair can seek assistance through the airline’s customer service, with the chat service on the website or Finnair app being the recommended points of contact, though potential congestion is acknowledged.

Finnair expresses regret for any inconvenience caused by the situation and is actively working to navigate through this exceptional circumstance while prioritizing passenger welfare and assistance.

Aviation

Qatar Airways’ AI Campaign Lets Passengers Star in Their Own Film

Doha, Qatar – Qatar Airways has introduced a groundbreaking global film, ‘AI Adventure,’ which leverages cutting-edge technology to enhance its dedication to creating unparalleled, immersive experiences for its customers.

In a pioneering move, the campaign allows viewers to star in the film using advanced AI technology that integrates their likeness into the storyline. This innovative approach underscores the airline’s commitment to placing its customers at the center of its experiences.

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The campaign offers viewers the chance to choose from various scenes and assume leading roles within the film. The advanced AI ensures that the characters accurately reflect the viewer’s appearance, adjusting to their facial features and skin tone.

To experience the emotive AI adventure, visit flyqatar.com or watch the film on the Qatar Airways YouTube channel.

For those interested in booking a journey with Qatar Airways, the new campaign highlights the ease of making Qatar Airways reservations and Qatar Airways ticket booking.

To explore more, you can use Qatar Airways booking services or check out options with QR airlines.

Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, commented: “At Qatar Airways, we aim not just to meet but to exceed customer expectations by anticipating their needs and creating deeply resonant experiences.

This new brand campaign is a testament to our commitment to delivering exceptional customer experiences.”

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Qatar Airways Chief Commercial Officer, Mr. Thierry Antinori, added: “Our latest campaign, featuring unprecedented AI capabilities in the airline industry, highlights our innovative spirit and customer-focused approach.

It transforms every journey into a unique adventure, proving that dreams have no limits.”

Qatar Airways Senior Vice President of Global Marketing & Corporate Communications, Mr. Babar Rahman, stated:

“This campaign exemplifies our vision as a leader in innovation. By offering a personalized brand experience where everyone can star, we’ve created meaningful connections with our audience, ensuring each moment is memorable.”