In a significant move towards enhancing passenger experience, Air India, now under the ownership of the Tata Group, has unveiled plans to offer additional services through its revamped website.
According to reliable sources, the airline is in discussions with third-party agencies to facilitate the integration of features allowing passengers to book cab rides and make hotel reservations directly on the Air India platform.
The first phase of this service expansion is dedicated to the launch of ‘Book-A-Cab,’ which is mainly intended for passengers who are transiting domestic airports. By collaborating with a trusted and secure on-ground mobility network, Air India hopes to maximize passenger convenience by guaranteeing punctual and dependable airport transfers throughout its vast domestic network.
With the help of this platform, travelers can choose from a wide variety of vehicles, including premium electric cars, luxury vans, hatchbacks, sedans, MUV-SUVs, and even luxury coaches for large parties. The airline is dedicated to offering a flexible range of options to satisfy the various needs of its customers.
Air India further highlighted that the range of services goes beyond transfers between airports. Travelers will be able to schedule rentals and out-of-town transportation to and from any location in the nation, in addition to rides to and from airports. This strategic move positions Air India not only as a carrier but as a comprehensive travel facilitator, prioritizing passenger convenience and elevating the overall travel experience.