Airlines

Etihad Airways Rolls Out Advanced Features on Digital Platforms

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Etihad Airways has introduced a suite of new features across its digital platforms—etihad.com and the Etihad Airways mobile app—that bring convenience and personalization to the forefront of the travel experience.

Designed to make travel smoother for guests worldwide, these enhancements include market-specific payment methods, expanded self-service options, and new loyalty program functionalities.

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With the latest updates, Etihad guests can now pay using popular local payment methods in major markets, including India and Europe, making transactions faster and easier.

Travelers can also modify bookings more easily through expanded self-service features, while Etihad Guest members can seamlessly redeem miles for flights and upgrades directly on the improved platforms.

Booking has also become more intuitive, thanks to features like calendar-based fare searches that help users find the best deals, along with language support in local languages such as Hindi for the Indian market.

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The Indian market, in particular, benefits from several tailored features, including Hindi language support, local payment options, and an innovative fare calendar designed to simplify the search for travel deals. These market-specific enhancements reflect Etihad’s commitment to serving its global customer base with personalized, accessible travel solutions.

Looking to the future, etihad airways is planning further upgrades, including a streamlined check-in experience and timely travel updates to ensure a seamless journey from booking to arrival.

These customer-facing advancements are supported by a robust digital infrastructure, enabling the airline to roll out about four updates weekly across web and mobile platforms, totaling 160 releases this year alone.

This agile system allows Etihad to rapidly introduce new features and respond to guest feedback, reinforcing its reputation as a leader in digital innovation.

For more details and to explore Etihad’s enhanced digital experience, travelers are encouraged to visit etihad.com or download the Etihad Airways app.

Airlines

PIA Reinstates Manchester and Paris Routes After EU Ban Lift

Pakistan International Airlines (PIA) has announced plans to resume flights to Europe starting in January, beginning with Paris as its first destination.

The decision follows the European Union Aviation Safety Agency’s (EASA) removal of a long-standing ban on the airline. PIA’s inaugural flight to Paris is scheduled for January 10, with bookings opening on December 9.

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In an official statement, PIA spokesperson Abdullah Hafeez Khan confirmed that the first flight schedule has been approved, marking a significant milestone in the airline’s recovery efforts. The EU ban had previously cost PIA approximately Rs40 billion ($144 million) annually in lost revenue, compounding its financial struggles.

With European operations restarting, PIA is now setting its sights on the United Kingdom. The airline plans to seek approval from the UK Department for Transport (DfT) to resume flights to major British cities such as London, Manchester, and Birmingham.

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These routes are anticipated to see high demand once necessary clearances are obtained. The lifting of the EU ban represents a key achievement for PIA as it works to rebuild its international network and regain its standing in the global aviation market.

By restoring flights to Europe and aiming for UK destinations, PIA is taking critical steps toward recovering lost ground and improving its financial outlook.