Airlines

Etihad Airways boosts flights to New York-JFK this winter

This winter, Etihad Airways will offer extra flights to New York, facilitating travel to the United States. Beginning on November 15, Etihad will increase the number of weekly flights between Abu Dhabi and New York by four, bringing the total to 11 nonstop trips to John F.

The new flights will be operated with a Boeing 787-9 Dreamliner while existing daily services will continue on Etihad’s new Airbus A350 aircraft, which has been deployed on the New York route since June. These aircraft types are two of the most efficient in the world, with significantly less fuel burn and CO2 emissions than previous-generation twin-aisle aircraft.

The frequency increase will provide travelers with more choice and flexibility between Abu Dhabi and New York and is perfectly timed to commence ahead of the Formula 1 Etihad Airways Abu Dhabi Grand Prix taking place on Yas Island in Abu Dhabi between 17 and 20 November 2022.

Travelers will also benefit from improved access between New York and Etihad’s global network of 70 destinations, particularly in the Middle East, the Indian Subcontinent and Southeast Asia, as well as connections beyond New York, to and from 46 destinations throughout the Americas, with Etihad’s codeshare partner — and New York’s Hometown Airline.

Etihad passengers travelling to the US will be able to take advantage of Etihad’s US pre-clearance facility, the only United States Customs and Border Protection facility in the Middle East. This allows passengers bound for the United States to process all immigration, customs and agriculture inspections in Abu Dhabi before they board their flight, avoiding immigration and queues on arrival in the US.

Flight schedule for Abu Dhabi – New York service, effective 15 November 2022:

Flight

Departing

Time

Arriving

Time

Aircraft

Days

EY101

Abu Dhabi

10:25

New York

16:10

A350

Daily

EY100

New York

22:00

Abu Dhabi

19:30 (+1)

A350

Daily

EY103

Abu Dhabi

03:55

New York

09:45

B787-9

Tue, Thu, Sat, Sun

EY102

New York

14:00

Abu Dhabi

11:30 (+1)

B787-9

Tue, Thu, Sat, Sun

Airlines

DOT Proposes New Passenger Compensation Rules for Flight Disruptions

The U.S. Department of Transportation (DOT) has unveiled a major initiative to enhance protections for air travelers affected by flight cancellations or significant delays caused by airlines.

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This Advance Notice of Proposed Rulemaking (ANPRM) seeks public feedback on new measures that could require airlines to compensate passengers and provide necessary services automatically.

Key Proposals by the DOT:

Cash Compensation for Airline-Caused Disruptions
- Airlines may be required to pay passengers at least $200 in cash for flight disruptions caused by circumstances under their control, such as mechanical issues or IT failures.
- A tiered compensation system is being considered:
  - $200–$300 for domestic delays of 3–6 hours.
  - $375–$525 for delays lasting 6–9 hours.
  - $750–$775 for delays exceeding 9 hours.
- The DOT is exploring whether smaller airlines should have different compensation thresholds and whether compensation is needed if passengers are notified weeks in advance of a disruption.
Free Rebooking on the Next Available Flight
- Airlines may be obligated to rebook passengers at no extra cost if a flight is canceled or delayed by at least 3 hours domestically or 6 hours internationally.
- Rebooking options may include:
  - Flights operated by the airline or its codeshare partners.
  - Flights on other carriers with which the airline has a commercial agreement if no suitable options are available within 24 hours.
Provision of Meals, Lodging, and Transportation
- Airlines may need to cover meals, overnight accommodations, and transportation for stranded passengers.
- Minimum reimbursements could be established when services aren’t provided upfront, ensuring passengers can recoup costs even without submitting receipts, up to a defined limit.

The DOT’s proposals draw inspiration from consumer protection frameworks in countries like Canada, Brazil, the UK, and the European Union. Research suggests that EU compensation requirements have successfully reduced the frequency and length of delays, demonstrating the effectiveness of such measures.

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Passengers currently face numerous hurdles when seeking compensation or services, including vague policies, lack of upfront communication, and reliance on in-person requests at airports. The new rulemaking aims to close these gaps by establishing clear, enforceable standards for airlines.

Public input on the proposed measures will shape the final rules. The DOT hopes these changes will create a more accountable and passenger-friendly system, ensuring travelers are better supported during disruptions.

With these proposed rules, the DOT seeks to make airline travel more reliable and fair, setting a new standard for passenger rights in the United States.