Airlines

Air India launches non-stop flight to Milan, boosts connectivity in Europe

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Leading airline in India and Star Alliance member Air India yesterday began a four-times-weekly nonstop service from Delhi to Milan. The launch of this flight, along with upcoming operations from Delhi to Vienna and Copenhagen, will significantly expand Air India’s presence in the region. This morning, the return aircraft AI 138 from Milan touched down at Delhi IGI Airport.

Flight AI137 from Delhi to Milan is operating on Wednesdays, Fridays, Sundays and Mondays. It departs Delhi at 1420 hrs and lands at Milan at 1830 hrs (LT). The return flight AI138 will leave Milan at 2000 hrs on the same days to reach Delhi at 0800 hrs the next day.

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Operated by the next-generation B787-8 Dreamliner aircraft, featuring 18 Business Class and 238 Economy Class seats, the service on the Delhi-Milan-Delhi sector fulfils the aspiration of millions of tourists, business and corporate travellers in both the countries. Tourists from India will have easy access by road to popular cities like Zurich, Rome, Florence, Vienna, Venice, Monte Carlo, Munich, Budapest, Geneva, Cannes and Copenhagen.

A considerable segment of the Indian diaspora in Italy as well as Italians intending to visit various cities in the Indian sub-continent and travel onwards to destinations in the SouthEast Asia, East Asia, Kathmandu and even Australia will benefit from this non-stop flight between Delhi and Milan. As a tribute to the enthusiastic response from both the countries, Air India will also be offering an attractive promotional fare on this route.

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The flight had received a warm welcome at the Malpensa Airport at Milan by dignitaries gracing the event to commemorate the occasion. The return flight AI 138 departed Milan with 249 guests, landing back at Delhi at 0800 hrs IST.

With the resumption of these flights, Air India will be serving 7 cities in Europe with 79 weekly nonstop flights – 48 to the United Kingdom and 31 to Continental Europe. This expansion comes as the airline continues to make progress in augmenting fleet with leased aircraft, and the return of existing aircraft to active service.

Airlines

Virgin Atlantic Introduces Sign Language Crew Booking for Inclusive Flights

Virgin Atlantic has set a new standard for inclusivity in air travel by becoming the first UK airline to offer British Sign Language (BSL)-trained crew members on its flights.

As part of its commitment to ensuring every customer has a positive and accessible travel experience, Virgin Atlantic teamed up with deaf Gladiators star Jodie Ounsley and deaf twin content creators Hermon and Heroda Berhane. Together, they helped the airline better understand the needs of its deaf and hard of hearing passengers.

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The airline tested its BSL services on a flight from London Heathrow to Washington, with the experience captured in a special film to mark International Week of Deaf People. The BSL-trained crew greeted passengers with Virgin Atlantic’s signature warm welcome, assisted with in-flight navigation, alerted passengers to important announcements, and provided accessible in-flight entertainment options.

Virgin Atlantic’s efforts don’t stop there. The airline has committed to increasing subtitled in-flight entertainment options, enhancing clarity for special assistance services on its website, and introducing Sign Live—an on-demand BSL interpreter service for customer support teams. These new initiatives build on Virgin Atlantic’s ongoing work with Remark!, a leading deaf-led organization that provides BSL training for the airline’s crew.

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With a growing number of BSL-trained crew members available on all flights, Virgin Atlantic is taking significant steps to make air travel more inclusive. And also recently it has hire the virgin atlantic down syndrome girl for work. This initiative is part of a larger campaign to promote deaf awareness and improve the flying experience for all passengers with hearing loss. Passengers can now request a BSL-trained crew member when booking their flights through the airline’s website, ensuring they have the support they need throughout their journey.

Virgin Atlantic’s commitment to inclusivity extends beyond flights, with partnerships like the one with Channel 4, where BSL-trained crew members appeared in sign language interpreter segments. The airline also proudly supported the England Deaf Rugby team during their tour of South Africa.

By prioritizing accessibility and inclusivity, Virgin Atlantic is leading the way for other airlines, ensuring that every passenger feels confident, supported, and welcomed when flying.