Airlines

JetBlue to Add Service to Paris, Bringing A New Style of Low-Fares, Great Service to Continental Europe’s Most Visited City

Low-cost carrier JetBlue to Add Service to Paris

JetBlue launches new flights between NewYork and Paris

JetBlue today unveiled plans to extend its transatlantic flight network into continental Europe, with additional service to Paris set to launch next summer. After successfully launching service to London in August 2021 and quickly expanding its schedule to five daily flights between the United States and the United Kingdom, JetBlue will now serve Paris as its second transatlantic destination.

With service to both London and Paris, JetBlue will play a special role in upsetting high-fare legacy carriers that have long dominated both routes through joint ventures and international alliances.

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In the summer of 2023, JetBlue intends to begin nonstop flights between New York’s John F. Kennedy International Airport (JFK) and Paris’ Charles de Gaulle Airport (CDG). Later, nonstop flights between Boston’s Logan International Airport (BOS) and Paris-CDG will be added. In the upcoming months, seats will go on sale.

JetBlue’s two Northeast emphasis markets, New York and Boston, do not currently offer service to Paris, which is the largest European destination outside of Europe. The market between the United States and France is also the second-largest in the world. With new routes that are regularly sought by consumers, JetBlue intends to provide service to Paris from both locations as it expands its influence in the Northeast.

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The most visited country in the world, France, is predicted to receive about 75 million tourists this year, and similarly positive travel patterns are anticipated in 2023. JetBlue’s new service at Paris-CDG will give the airline a very visible presence at the important global hub where it can further create a new customer base of travellers eager to fly between Europe and the U.S.

Airlines

DOT Proposes New Passenger Compensation Rules for Flight Disruptions

The U.S. Department of Transportation (DOT) has unveiled a major initiative to enhance protections for air travelers affected by flight cancellations or significant delays caused by airlines.

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This Advance Notice of Proposed Rulemaking (ANPRM) seeks public feedback on new measures that could require airlines to compensate passengers and provide necessary services automatically.

Key Proposals by the DOT:

Cash Compensation for Airline-Caused Disruptions
- Airlines may be required to pay passengers at least $200 in cash for flight disruptions caused by circumstances under their control, such as mechanical issues or IT failures.
- A tiered compensation system is being considered:
  - $200–$300 for domestic delays of 3–6 hours.
  - $375–$525 for delays lasting 6–9 hours.
  - $750–$775 for delays exceeding 9 hours.
- The DOT is exploring whether smaller airlines should have different compensation thresholds and whether compensation is needed if passengers are notified weeks in advance of a disruption.
Free Rebooking on the Next Available Flight
- Airlines may be obligated to rebook passengers at no extra cost if a flight is canceled or delayed by at least 3 hours domestically or 6 hours internationally.
- Rebooking options may include:
  - Flights operated by the airline or its codeshare partners.
  - Flights on other carriers with which the airline has a commercial agreement if no suitable options are available within 24 hours.
Provision of Meals, Lodging, and Transportation
- Airlines may need to cover meals, overnight accommodations, and transportation for stranded passengers.
- Minimum reimbursements could be established when services aren’t provided upfront, ensuring passengers can recoup costs even without submitting receipts, up to a defined limit.

The DOT’s proposals draw inspiration from consumer protection frameworks in countries like Canada, Brazil, the UK, and the European Union. Research suggests that EU compensation requirements have successfully reduced the frequency and length of delays, demonstrating the effectiveness of such measures.

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Passengers currently face numerous hurdles when seeking compensation or services, including vague policies, lack of upfront communication, and reliance on in-person requests at airports. The new rulemaking aims to close these gaps by establishing clear, enforceable standards for airlines.

Public input on the proposed measures will shape the final rules. The DOT hopes these changes will create a more accountable and passenger-friendly system, ensuring travelers are better supported during disruptions.

With these proposed rules, the DOT seeks to make airline travel more reliable and fair, setting a new standard for passenger rights in the United States.