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Qatar Airways fined Rs 7.5L in an old complaint of Kerala HC judge

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In response to a five-year-old complaint made by Justice Bechu Kurian Thomas of the Kerala High Court against Qatar Airways for removing him and his friends from the plane despite possessing tickets, a consumer court in this city fined the airline Rs 7.5 lakh.

The consumer court ordered an amount of Rs 7 lakh to be paid to the complainant as compensation for the mental distress, hardship, and physical stress that endured as a result of the other parties’ poor service and unfair business practices, along with an additional Rs 50,000 to cover the expense of the legal action.

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His case was brought before the Consumer Commission in 2018, two years before he was sworn in as a judge. The 54-year-old judge, Justice Bechu Kurian Thomas, is the son of former Supreme Court Judge K.T. Thomas.

His case was against Qatar Airways, for which he and friends had booked tickets for months before their actual departure date. However, when they arrived in Qatar from Kochi on their way to Scotland, they were told that the flight to Edinburgh had been overbooked. They provided hotel accommodations, a $250 voucher, and booked the group on a flight to Edinburgh the next day.

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Thomas issued a legal notice to Qatar Airways after arriving at his house requesting compensation, but he never heard back. Thomas then went to the Ernakulam district commission to get compensation of Rs. 10 lakhs.

On December 30, 2022, the Consumer Court finally granted Justice Thomas’ request. The Consumer Court determined that it is an unfair business practise and a deficit in service to prevent passengers with valid boarding cards from boarding the flight. The airline must pay a total fine of Rs. 7.5 lakh to the court within 30 days.

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Airlines

These 6 Airlines Are Giving You Free Wi-Fi on Your 2025 Flights

These 6 Airlines Are Giving You Free Wi-Fi on Your 2025 Flights

In a world where staying connected is more important than ever, airlines are stepping up their game by offering passengers free Wi-Fi during their flights.

Gone are the days of paying exorbitant fees to check your emails or scroll through social media at 30,000 feet. Staying connected during a flight is becoming easier than ever, and in 2025, wireless password wifi airport and several airlines are taking it a step further by offering free Wi-Fi for their passengers.

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Here’s a look at six airlines that are leading the way in offering free high-speed internet for everyone on board.

  1. 1.Air France
    Starting in the summer of 2025, Air France is teaming up with Starlink to offer ultra-fast Wi-Fi on all its flights. The service promises a “ground-like” internet experience and will be available free of charge for passengers in all cabin classes. To access the Wi-Fi, passengers can log in using their Flying Blue loyalty program accounts.
  2. 2.Hawaiian Airlines
    Hawaiian Airlines made history as the first U.S. airline to partner with Starlink back in 2022. By September 2024, the airline successfully installed the high-speed Wi-Fi on all of its Airbus aircraft. With this partnership, airport wifi passwords passengers can enjoy reliable internet throughout their flight.
  3. 3.JetBlue
    JetBlue has been a pioneer in offering free Wi-Fi to its passengers. The Boston-based airline was the first major carrier to provide free Wi-Fi for all its customers, regardless of cabin class. The service is powered by ViaSat, ensuring that JetBlue passengers stay connected even in the sky.
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  5. 4.Delta Air Lines
    Delta is rolling out fast, free Wi-Fi across its fleet, thanks to a partnership with T-Mobile. As of 2025, SkyMiles® Members on most domestic flights can enjoy free Wi-Fi. The airline is also working to extend this service to its international and regional routes, ensuring more passengers can stay connected.
  6. 5.Air New Zealand
    Air New Zealand is one of the first international airlines to offer free Wi-Fi, thanks to its partnership with Starlink. The airline has already rolled out free Wi-Fi on many of its flights, allowing passengers to enjoy seamless internet access while traveling to and from New Zealand.
  7. 6.China Eastern Airlines
  8. China Eastern Airlines offers free Wi-Fi on select flights to and from major U.S. cities, including San Francisco and Chicago. American passengers flying on these routes can stay connected with no extra cost during their journey.



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