Airlines

Southwest Airlines pilot hangs from window to retrieve passenger’s phone

Southwest Airlines pilot hangs from window to retrieve

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During a Southwest Airlines flight in California, the crew at Long Beach Airport worked with the pilot of a departing aircraft to return a passenger’s phone through the cockpit window.

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According to a Southwest spokeswoman, a passenger waiting to board a different flight observed a phone in the gate area while the aircraft was parked on the tarmac and about to take off. The plane had already departed the gate. The phone was subsequently presented to a Southwest operations representative by the traveller, who informed the representative that the owner of the device had already gotten on the taxiing aircraft.

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According to a Facebook post published by Southwest earlier this week, the airport agents gave the phone to the ground staff, who “jumped it up” to the pilot while the jet was on the tarmac rather than throwing it in the lost-and-found or having it transported to the destination city of the trip.

https://www.facebook.com/watch/?v=441262074831982

The post also included a video that showed two ground crew members alternating attempts to pass the phone to the captain, who was leaning from the cockpit. Once the phone was safely in the pilot’s hand, passengers near the gate could be heard cheering.

“We love watching our Employees’ goodwill attempts to aid a fellow Passenger,” a Southwest spokesperson said. Hundreds of Southwest’s frequent customers commended the airline for assisting the phone-less traveller in reaction to the airline’s Facebook post.

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Airlines

These 6 Airlines Are Giving You Free Wi-Fi on Your 2025 Flights

In a world where staying connected is more important than ever, airlines are stepping up their game by offering passengers free Wi-Fi during their flights.

Gone are the days of paying exorbitant fees to check your emails or scroll through social media at 30,000 feet. Staying connected during a flight is becoming easier than ever, and in 2025, wireless password wifi airport and several airlines are taking it a step further by offering free Wi-Fi for their passengers.

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Here’s a look at six airlines that are leading the way in offering free high-speed internet for everyone on board.

1.Air France
Starting in the summer of 2025, Air France is teaming up with Starlink to offer ultra-fast Wi-Fi on all its flights. The service promises a “ground-like” internet experience and will be available free of charge for passengers in all cabin classes. To access the Wi-Fi, passengers can log in using their Flying Blue loyalty program accounts.
2.Hawaiian Airlines
Hawaiian Airlines made history as the first U.S. airline to partner with Starlink back in 2022. By September 2024, the airline successfully installed the high-speed Wi-Fi on all of its Airbus aircraft. With this partnership, airport wifi passwords passengers can enjoy reliable internet throughout their flight.
3.JetBlue
JetBlue has been a pioneer in offering free Wi-Fi to its passengers. The Boston-based airline was the first major carrier to provide free Wi-Fi for all its customers, regardless of cabin class. The service is powered by ViaSat, ensuring that JetBlue passengers stay connected even in the sky.
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4.Delta Air Lines
Delta is rolling out fast, free Wi-Fi across its fleet, thanks to a partnership with T-Mobile. As of 2025, SkyMiles® Members on most domestic flights can enjoy free Wi-Fi. The airline is also working to extend this service to its international and regional routes, ensuring more passengers can stay connected.
5.Air New Zealand
Air New Zealand is one of the first international airlines to offer free Wi-Fi, thanks to its partnership with Starlink. The airline has already rolled out free Wi-Fi on many of its flights, allowing passengers to enjoy seamless internet access while traveling to and from New Zealand.
6.China Eastern Airlines
China Eastern Airlines offers free Wi-Fi on select flights to and from major U.S. cities, including San Francisco and Chicago. American passengers flying on these routes can stay connected with no extra cost during their journey.