Airlines

“Enhancing the Inflight Experience: American Airlines’ Summer Upgrades for a Seamless Journey”

In order to provide all passengers with a consistent and connected inflight experience during this travel season, American Airlines is enhancing the summer travel experience.

Customers can anticipate new services when they board an American flight this summer. These include a variety of new inflight meals and snacks that foodies will enjoy, Wi-Fi connectivity enhancements for travelers who want to stay connected, and new entertainment options to stream while in flight.

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The new Plant-Based Bulgogi Noodle Bowl from American is a new premium option for passengers on transcontinental American Flagship service flights. The entrée has yakisoba noodles, stir-fried vegetables, and crumbled plant-based beef, providing a unique dinner choice that is both nourishing and delicious.

From a Greek Beef Orzo Stew to a Kagiana Egg Scramble for breakfast, American worked closely with Avli on the Park to bring a new summer dining experience to the skies while flying nonstop to six different destinations in Europe: Athens, Barcelona, Dublin, London, Paris and Rome.

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This month, a Fruit and Cheese Plate and Breakfast Bag will be available in the Main Cabin as part of American’s Buy on Board programme. The Fruit & Cheese Plate combines cheese, grapes, and chocolate for a wonderfully balanced flavour experience, whereas the Breakfast Bag includes a healthy and tasty combination of yogurt, oats, and a fig bar. The new products can be purchased on flights (1,300 miles or more) departing between 9:46 a.m. and 9 p.m. and 5 and 9:45 a.m., respectively.

American is connecting customers to high-speed Wi-Fi on more aircraft than any other carrier and delivering innovative, exclusive and diverse content directly to your personal device. By July, 100% of American’s Wi-Fi-equipped regional and narrowbody aircraft will plan to offer T-Mobile In-Flight Connection On Us. With this new enhancement, eligible T-Mobile customers can enjoy complimentary connectivity with streaming during their domestic flights.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.