Airlines

Air India relaunches non-stop flight service between Delhi and Copenhagen

Air India Resumes Non-Stop Delhi-Zurich Route After 25 Years

Spreading wings to further expand its global reach, Air India, India’s flagship airline and a Star Alliance member, resumed its non-stop service on the Delhi-Copenhagen- Delhi sector from 1st March, 2023.

Air India Flight AI157 now operates on Wednesdays, Fridays, and Sundays from Delhi, taking off at 1330 Hrs and arriving in Copenhagen at 1750 Hrs (local time). The CPH-DEL flight AI158 will depart at 1950 Hrs (local time) and arrive in Delhi at 0740 Hrs, the next day (local time). The flight will be operated by Air India’s state-of-the-art Boeing 787-8 Dreamliner aircraft, featuring a two-class cabin configuration, comprising 18 Business Class and 236 Economy Class seats. With this service, Air India’s India-Europe frequency has increased to 79 non-stop flights per week.

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Passengers can now conveniently fly non-stop to Copenhagen, a popular tourism and business centre and an educational hub of Europe. It is one of the most alluring Scandinavian destinations, known for its scenic beauty, architecture, and cultural history.

This service will provide Indian travellers with convenient access to not only Copenhagen but also to several popular destinations around Copenhagen, including Denmark, Sweden, Norway and Finland Besides catering to the demand of corporate travellers, the student community and the Indian diaspora, in general, will benefit from this service.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.