Connect with us

Aerospace

Emirates takes home three honours at the Skytrax World Airline Awards 2022

Airline wins big in the Economy Class category, reflecting its dedication to investing in every cabin and delivering better experiences to customers  #Emirates #Skytraxawards #Bestairlines2022

Emirates takes home three honours at the Skytrax World Airline Awards 2022
  • Airline wins big in the Economy Class category, reflecting its dedication to investing in every cabin and delivering better experiences to customers  
  • Wins World’s Best Inflight Entertainment award for the 17th consecutive time

Dubai, UAE, 23 September 2022: Emirates has taken home three awards at the Skytrax World Airline Awards 2022, including World’s Best Economy Class, World’s Best Economy Class Catering, and for the 17th consecutive time, World’s Best Inflight Entertainment.  The awards are a testament to the airline’s commitment to offer the very best customer experience in the sky, where travellers in Economy Class can look forward to spacious cabins, carefully crafted menus, an unmatched range of in-flight entertainment choices, thoughtful amenities like kids toys, and much more.

Qatar Airways Wins the “Airline of the Year” Award by Skytrax for an Unprecedented Seventh Time and Takes Home Three Other Major Awards(Opens in a new browser tab)

At a time when cost-cutting has become the norm, the airline is making long-term investments to further elevate its product and service strategy in every cabin class.

Advertisement

This latest recognition from Skytrax comes on the heels of the airline’s recent announcement that it is investing over US$ 2 billion to enhance its inflight customer experience. This includes one of the largest retrofit projects in aviation history spanning 120 aircraft which will soon sport the airline’s latest interior concepts, a new hospitality-focused service delivery model, and best-in-class product enhancements across all cabins, starting this year. Emirates will also be investing over US$ 350 million in next-generation inflight entertainment systems with Thales for passengers to experience the airline’s massive library of 5,000 channels on high-definition screens, along with a host of other high-tech features on its incoming fleet of A350 aircraft.

Skytrax Ranking’s Top 20 Best Airlines in the World for 2022(Opens in a new browser tab)

Advertisement

Customers flying Emirates’ Economy Class, no matter where they choose to travel on the airline’s 130 destination strong network, can look forward to a menu infused with regional and seasonal flavours, featuring hearty main dishes and sides, and an indulgent dessert inspired by their destination. Emirates also prides itself in celebrating unique cultures and traditions from around the globe by offering signature dishes for occasions like Diwali, Christmas, Ramadan, Eid Al Adha, Lunar New Year and more recently, Oktoberfest and Onam.

Emirates offers one of the most comprehensive and state-of-the-art entertainment and communications services in the skies. ice, the inflight entertainment system awarded by Skytrax for the 17th time this year, offers over 5,000 channels of entertainment, with 4,000 hours of movies and TV, and close to 3,500 hours of music and podcasts. Customers can also choose content in 40 languages. In addition to entertainment, Emirates ice offers a range of other useful features, such as the ability to check the status of your flight; a real-time view of the sky during take-off and landing from cameras fixed on the aircraft’s nose, tail and underbelly; EmiratesRED; the world’s first inflight TV shopping channel and LIVE TV.

Advertisement

ice is also the only inflight entertainment system that offers exclusive programming from Shahid, with over 135 hours of highly popular Arabic content across 15 shows, with more to be added in the coming months. Emirates was the first airline in the region to partner with HBO Max, offering exclusive hits only offered through the streaming service.

Emirates’ onboard product experience is complemented by the airline’s cosmopolitan team of cabin crew who hail from over 130 nationalities. Crew members, already trained in providing the very best inflight service, are further levelling up their hospitality experience through a rigorous training programme that was designed in partnership with Ecole hôtelière de Lausanne. The latest programme is focused on mastering the four service pillars: Excellence, Attentiveness, Innovation and Passion.

Advertisement

He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Advertisement