Airlines

Emirates introduces new onboard Meal Preordering Service

Emirates is beginning the first steps of an innovative meal preordering initiative, whereby customers will be able to preselect their hot main meal between 14 days and 24 hours prior to their flight, ensuring they always get their preferred meal choice and contributing to the reduction of food waste.

Beginning on July 25, the programme will be offered in Business Class on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted. It will enhance the customer experience offered by Emirates, enhance time management, and provide additional insight into meal consumption during flights.

FAA Urges Airlines, Pilots and Others to Take Key Safety Actions(Opens in a new browser tab)

Meal preordering will be added to the already comprehensive set of AI-enabled customer preference tracking data and cabin crew reports, which support menu planning and optimal food loading to give the best possible restaurant in the sky’ inflight eating experience.

Passengers can explore the onboard menu on Emirates.com or the Emirates app up to 14 days before a trip and select from a variety of regionally inspired dishes made using locally sourced ingredients. If necessary, passengers can also book special meals in advance.

On the flight, the wait staff will serve the passenger their preferred hot dish using a specially developed app on a gadget that displays the meal options. Emirates is attentively observing customer feedback from the initial rollout phase and has plans to expand the meal preorder initiative to more routes and classes in the near future.

Lufthansa offers New Onboard Delights: Pre-order your favorite meal and enjoy it on board(Opens in a new browser tab)

Another improvement to the convenience of digitally enabled journeys enjoyed by Emirates customers is the preordering lunch service innovation. In addition to digital boarding passes, itinerary management, and website and app check-in, passengers can also access digital menus in advance, sign up for Emirates Skywards to instantly access free connectivity based on tier membership and class of travel, and spend time curating a playlist of their favorite films, TV shows, and music that is available on ice, which they can synchronize from their app to their TV screen the moment they board.

In order to ensure that customers have a better experience flying with Emirates, travelers are also requested to complete a brief digital survey that appears on the in-flight entertainment screen and rate every aspect of their flight.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.