Airlines

Delta passenger says he was told TSA staff would arrive with guns to remove him from a plane after he asked to wait for his wheelchair

77 routes, 32 destinations: Delta’s largest-ever trans-Atlantic schedule takes flight

As he waited for his wheelchair, a passenger claimed a Delta flight attendant threatened to “make him get off” the aircraft because of the Transportation Security Administration (TSA).

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Blogger Cory Lee, who is from Georgia, made the statements on Instagram. He claims airline workers refused to bring his wheelchair to the plane’s entrance as he was flying from Santiago, Chile, to Atlanta. At one point in a video he shared of the reported incident, a person who appeared to be a flight crew member can be heard saying that the TSA, who would have “all their guns and stuff,” would make him “get off the aircraft.”

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A post shared by Cory Lee | Wheelchair Travel Expert (@curbfreecorylee)

Lee stated that he had travelled to the airport “hundreds of times,” and that workers had always brought his wheelchair to the plane’s door.

Lee’s request was covered by the Air Carrier Access Act, which he mentioned in his Instagram post. The act requires airline staff to bring wheelchairs as near to the plane as feasible, and passengers are not compelled to exit until they do so. The blogger claimed that he eventually received assistance from a “very apologetic” member of the ground staff who managed to roll his wheelchair up to the plane door.

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Delta’s representative stated: “The conversation in this video does not reflect the high standard of care that Delta residents strive for on a daily basis. We are reviewing what happened here and will follow up with our personnel as needed. Delta has contacted this customer directly to learn more about their experience and to offer further apologies.”

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.