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Air India set to showcase its first A350 & B737 at the Hyderabad Wings India 2024

Flying International with Air India? Drop Your Bags at These Delhi Metro Stations

Air India has successfully completed the title transfer process for its fourth A350 aircraft, with its anticipated arrival scheduled for February 2024.

The Tata Group-owned airline is eagerly awaiting the arrival of its first A350-900 aircraft in India later this month. To showcase its latest additions, Air India plans to feature two of its new planes at the prestigious Hyderabad WINGS festival scheduled for January.

The WINGS India Aviation show, a bi-annual event organized by the Ministry of Civil Aviation (MoCA) in collaboration with FICCI, is a significant platform for the aviation industry and will be held in Hyderabad.

Among the highlighted aircraft, one is the Airbus A350, marking the debut of this wide-body aircraft in India. The second showcased plane will be the renowned Boeing 737 MAX, presenting Air India’s new branding.

Wilson reports that Air India has also received two more narrow-body A320neos, which are scheduled to go into service in December. The airline wants to show that the new management is actively working to improve product quality for customers, despite criticism of its outdated in-flight amenities. Air India is growing its international network, indicating its commitment to future growth.

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Pilot Faces Backlash for Working with Two Airlines Simultaneously

A significant controversy has erupted at Malta’s new state-funded air carrier, KM Malta Airlines, following the revelation that one of its pilots was secretly working simultaneously for another airline.

The incident involved First Officer Danica Theuma, who was found to be flying Virgin Atlantic planes in the UK while also employed by KM Malta Airlines. The incident came to light last month when Theuma, who was supposed to be observing obligatory rest periods as per her KM Malta Airlines schedule, was seen flying Virgin Atlantic planes out of Heathrow Airport in London.

A colleague who spotted her in the UK reported the incident to her manager. As a result, Virgin Atlantic’s management swiftly terminated Theuma’s employment upon discovering her double duty.

Theuma’s actions not only represented a severe breach of contract but also violated international safety regulations.

These rules strictly govern duty times and rest periods to ensure the safety of both passengers and crew. Despite these serious infractions, KM Malta Airlines has chosen to allow Theuma to continue flying for the airline.

Initially, KM Malta Airlines suspended Theuma after being informed of her conduct. However, the airline decided to reinstate her shortly after, a decision that has caused significant unrest among her colleagues. The airline’s employees are demanding that Theuma be held accountable for her actions and punished for disregarding safety rules.

The situation has sparked a heated debate within KM Malta Airlines, with many pilots expressing their dissatisfaction with the management’s decision to retain Theuma. They argue that her breach of safety protocols and contract should result in stricter disciplinary action to uphold the integrity and safety standards of the airline.

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IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo, India’s preferred carrier, has announced a strategic partnership with Garuda Aviation Academy to bolster its Cadet Pilot Program.

This initiative aims to train fresh pilots to become future junior first officers for the airline. This collaboration marks the eighth partnership IndiGo has established for its cadet pilot program over the past 13 years.

The comprehensive 21-month course is designed to equip aspiring pilots with the necessary skills and knowledge. The training program begins with a three-month ground school at Garuda Aviation Academy’s training center in Gurugram.

Aims to train fresh pilots as future junior first officers

This is followed by a 12-month intensive training session at 43 Air School in South Africa, renowned for its exceptional track record of training over 6,000 ab-initio pilots.

IndiGo has successfully inducted over 1,000 pilots through these rigorous training programs in the last 13 years. These programs encompass the entire spectrum of pilot training, from cadet selection to obtaining a commercial pilot license and A320 type rating, culminating in their induction into the airline as pilots.

Captain Ashim Mittra, Senior Vice President of Flight Operations at IndiGo, expressed his pride in the new partnership with Garuda Aviation Academy. He emphasized that the 21-month course is expected to cultivate the next generation of skilled pilots who will uphold IndiGo’s commitment to safe, affordable, and hassle-free travel.

Aligns with the Government of India’s UDAN mission

This initiative is in line with the Government of India’s UDAN (“Ude Desh ka Aam Nagrik”) mission, aimed at enhancing connectivity to smaller and medium-sized towns and cities across the country.

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Airlines

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo, India’s preferred airline, has introduced an innovative AI conversational booking assistant named 6Eskai on WhatsApp, marking a significant step in enhancing customer experience.

This new feature aims to provide seamless travel solutions directly through WhatsApp, offering convenience right at the travelers‘ fingertips.

IndiGo launches AI conversational booking assistant

6Eskai is built on a generative AI assistant platform developed by Riafy, a Google partner. With this technology, customers can now book tickets, check-in, generate boarding passes, check flight statuses, and ask queries all via WhatsApp.

The service is capable of handling both text and voice messages in English, Hindi, and Tamil languages initially. To use this service, customers can simply initiate a WhatsApp text to +91 7065145858.

The AI assistant leverages Google Cloud’s Large Language Models to support this service. Through extensive prompt engineering, it offers conversational interactions, responds to emotions, and even adds humor to its responses, ensuring a more engaging customer experience.

6Eskai has 1.7 trillion parameters

This extension on WhatsApp is expected to significantly enhance the hassle-free travel booking services available through IndiGo’s digital channels. 6Eskai is a highly advanced AI with 1.7 trillion parameters, enabling it to answer a wide range of common questions effortlessly.

Its capabilities include booking tickets, applying promotional discounts, booking add-ons, performing web check-ins, assisting in seat selection, planning trips, answering FAQs, and connecting customers with an agent.

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