Air India Recruitment 2024: Apply for Key Positions Across Multiple Departments

Are you looking to take your career to new heights? Air India, one of the most iconic names in aviation, is hiring for a range of dynamic positions across multiple departments.

Whether you’re passionate about customer service, social media, grievance resolution, or training excellence, Air India offers a unique platform to grow and make a real impact.

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With openings in locations like Gurugram, Bengaluru, and Delhi, now is the perfect time to be part of an organization that is soaring towards a future of innovation and service excellence.air india news

1. Associate – Training & Quality Governance (Gurugram): Apply here
   This role focuses on ensuring exceptional training and quality standards within the contact center. Responsibilities include developing air india plane training programs, conducting ongoing sessions, and leading quality assurance efforts to maintain service excellence.
2. Associate Manager – Grievance Resolution – Non-Voice (Bengaluru):Apply here
   In this position, you will lead a team dedicated to resolving customer grievances, conducting investigations, and ensuring compliance with company policies. The role requires excellent problem-solving and interpersonal skills.
3. Associate – Social Media Transaction Handling (Delhi):Apply here
   As part of the social media team, the role involves responding to customer inquiries via chat, managing complaints, and ensuring timely resolution. The ideal candidate should have strong communication and customer service skills.
4. Associate – Contact Centre – Grievance Resolution (Gurugram):Apply here
   Similar to the Grievance Resolution role, this position focuses on ensuring quality service and efficient handling of customer complaints. It involves training team members, monitoring interactions, and ensuring compliance with company standards.
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6. Associate Manager – Governance & Strategy (Delhi):Apply here
   This strategic role focuses on ensuring governance standards and supporting the company’s broader strategic goals. The position involves liaising with various departments to drive process improvements and enhance operational performance.

Skills Required:
Candidates should possess strong communication, problem-solving, and organizational skills, along with experience in customer service or relevant operational roles. Specific positions may require expertise in social media management, grievance handling, and quality assurance.

How to Apply:
Interested candidates can visit Air India’s career portal to explore these positions and apply online. Make sure to choose the role that best fits your qualifications and career goals.