Airlines

Air India Business Class Passenger Finds Insect In Food

A business class passenger on an Air India aircraft from Mumbai to Chennai uploaded a video of an insect he discovered in his onboard lunch on Monday.

JetBlue’s Latest Onboard Food and Beverage Offerings(Opens in a new browser tab)

“@airindia The food provided in business class contains an insect. It appears that no care was made with hygiene. AI671 Mumbai to Chennai, Seat 2C, was the airplane I was on “Mahavir Jain, a traveler, tweeted. “Dear Mr. Jain, We’re sorry to note your experience while flying with us,” Air India responded in response to the video. It’s not a pleasant thing to hear this. Every step of the process has strict cleanliness requirements that we comply to.

@airindiain insect in the meal served in businessclass pic.twitter.com/vgUKvYZy89
— Mahavir jain (@mbj114) February 27, 2023
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“And though, could you DM your flight information, departure date, and seat number? To review and take prompt action, we’ll bring this to the attention of our catering team “the airline reported. Earlier that day, two such complaints were made against Air India.

On the same day, renowned chef Sanjeev Kapoor slammed Air India for serving him unsatisfactory meals on a flight from Nagpur to Mumbai.

Kapoor expressed his displeasure on Twitter about receiving a cold chicken tikka sandwich that included watermelon, cucumber, tomato, and sev. He was particularly offended by the tiny amount of chopped cabbage that was inside, and he questioned the airline about whether Indians should eat this for breakfast. Also, Kapoor posted pictures of the in-flight lunch.

Wake Up @airindiain.
Nagpur-Mumbai 0740 flight.
Cold Chicken Tikka with watermelon, cucumber, tomato & sev
Sandwich with minuscule filling of chopped cabbage with mayo
Sugar syrup Sponge painted with sweetened cream & yellow glaze. pic.twitter.com/2RZIWY9lhO
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— Sanjeev Kapoor (@SanjeevKapoor) February 27, 2023

Kapoor’s tweet was addressed by Air India. Your input is extremely important to us, it read. As part of our ongoing service improvements, starting tomorrow, our partners Taj Sats and Ambassador will take care of this market. We hope that moving future, the meals onboard will be more enjoyable for you!

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.