On November 26th, business class passengers on an Air India flight experienced an unusual incident when one of the passengers approached her and urinated on her clothes. As she brought up the complaint with the cabin personnel, she arrived and expressed her displeasure but did not take it seriously.

a flight by Air India from On November 26, the event took place on board Air India aircraft AI-102, which departed the New York-JFK airport at roughly 1 o’clock in the afternoon local time. I recently travelled on an Air India trip from New York to Delhi and was sitting in an aisle business class seat. The person fled freely once the plane landed in Delhi despite the woman’s warnings to the cabin crew, who failed to detain him.

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According to a source, the passenger complained to N Chandrasekaran, chairman of the Tata Group, that Air India had not given her the required response to the situation after which Air India launched an investigation.

The TATA group has taken over Air India as it moves toward enhanced standards. Due to this occurrence, the professionalism of the cabin crew on international flights was questioned. The sections of the Business class are where this incident happened.

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The man exposed himself after urinating and didn’t move until one of her other passengers urged him to do so. She alerted a member of the cabin crew right away when he left. “My shoes, clothes, and luggage were wholly covered with faeces. The flight attendant escorted me to my seat, confirmed that it smelled like urine, and sprayed disinfectant on my luggage and shoes, according to the letter.

The staff provided the female passenger with a set of pyjamas and disposable slippers to change into after she had cleansed herself in the restroom of the aircraft. She didn’t want to sit in her dirty seat again, so she stood beside the toilet for almost 20 minutes. She was instructed to return to her seat after sitting in the cramped crew seat for an hour. The place was still smelling of urine despite the workers covering it with sheets, she claimed.

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It was a special event for the passengers, and such rowdy passengers ought to be barred from flying so that anything similar wouldn’t happen again.

She was allocated a different crew seat two hours later, where she remained for the duration of the journey. Later, she found out from another traveller that some first-class seats were empty. “It’s obvious that the crew did not think that helping a worried guest was important. The personnel assured me at the end of the flight that they would bring me a wheelchair so I could get through customs as quickly as possible. But the wheelchair left me in a waiting area, and I waited there for thirty minutes before someone arrived to get me. In my Air India pyjamas and socks, I eventually had to through customs on my own and collect the luggage, she added.

“Air India has reported the incident to police and regulatory authorities,” read a statement from Air India. We have maintained constant communication with the offended passenger. The TATA has directed an investigation to look into the situation and provide full details regarding the incident.

Source Courtesy: TOI