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U.S. airlines with highest percentage on-time arrivals and Cancellations

The U.S. airlines with the highest rates of on-time arrivals, flight cancellations

These are the Airlines with Four and Five-Star APEX Ratings for 2024

The U.S. airlines with the highest rates of on-time arrivals, flight cancellations, and mishandled baggage were identified by Upgraded Points through analysis of data from the U.S. Department of Transportation Office of Aviation Consumer Protection’s Air Travel Consumer Reports from August 2021 to August 2022. Additionally, 500 Americans were polled on their complaints about flying, including things like in-flight errors and getting the appropriate compensation and more.

Airlines With the Most Delays This Year, According to the Bureau of Transportation Statistics(Opens in a new browser tab)

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The majority of holiday disaster films always involve lost luggage, late arrivals, and unexpected cancellations. And although it may be entertaining to see others suffer in this way on television, we would never intentionally want it upon ourselves. The following list of airlines describes which ones are most and least likely to make you the centre of attention for all the right or wrong reasons.

Inflight Complaints by Category

Mishandled Bags: Envoy Air ranked #1 for most mishandled bags, with 3.8 bags mishandled for every 100 passengers. American Airlines, Alaska Airlines, and Republic Airways followed behind.

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Courtesy: Upgraded points

Cancellations: Republic Airways ranked #1 for most cancellations, with 4.3% of monthly flights canceled. Allegiant Air and Spirit Airlines came in at No. 2 and 3 with 3.7%, With 3.6% Mesa airlines has highest percentage of cancellation flights. American Airlines has placed fifth position in terms of the highest percentage of cancelled flights with 3.4%. While Delta airlines has ranked 1.4% least number of flight cancellations.

On-time Arrivals:  While Endeavor Air leads the pack with the most on-time arrivals (83.8%), just 64% of Allegiant Air flights were on-time this year. Jetblue, Frontier, and Southwest also had some of the most delayed arrivals.

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Courtesy: Upgraded points

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Airlines

Turkish Airlines in Talks for New Planes, with New MRO Facility

Turkish Airlines in Talks for New Planes, with New MRO Facility

Turkish Airlines is set to embark on a significant expansion journey, eyeing the acquisition of 235 new aircraft from both Airbus and Boeing.

Chairman Ahmet Bolat recently disclosed this development, emphasizing the airline’s commitment to balanced engagement with both major aircraft manufacturers. This move comes in the wake of Turkish Airlines‘ ambitious 10-year fleet plan, unveiled last year, which aims for a substantial increase in its fleet size by nearly 600 planes. As reported by Reuters.

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In December, the airline solidified a substantial portion of this plan by securing a deal with Airbus for 355 firm and optional orders, encompassing A321 narrow body and A350 wide body aircraft.

During an event in Istanbul attended by representatives from Airbus and Rolls-Royce, Bolat underscored the airline’s strategy of maintaining equilibrium between Airbus and Boeing. He also highlighted Turkish Airlines’ patience in awaiting resolution of Boeing’s challenges before finalizing its decision.

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Moreover, Bolat revealed discussions with Rolls-Royce regarding the potential establishment of maintenance, repair, and overhaul (MRO) capabilities within Türkiye, along with exploring additional avenues for supply-chain sourcing.

Recently, Turkish Airlines is set to redefine luxury air travel with the introduction of its next-generation business class suite, codenamed “Crystal,” slated for release in 2025. These luxurious private suites will first be introduced on the Boeing 777 fleet, with plans to expand to Airbus A350-1000 jets in the future.

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The Crystal Suites will feature private compartments with sliding doors, offering passengers an intimate and secluded space to relax and work during their journey. Boasting a 1-2-1 configuration, each seat will provide direct aisle access, ensuring maximum convenience for travelers.

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Singapore Airlines Ordered to Pay $3,580 to Couple over Faulty Seats

Singapore Airlines Ordered to Pay $3,580 to Couple over Faulty Seats
Image:Wikipedia

Following a dispute over defective seats during their voyage from India to Australia last year, Singapore Airlines (SIA) has been compelled to pay a sum exceeding S$3,500 to an Indian couple.

The District Consumer Disputes Redressal Commission in Hyderabad ruled in favour of Ravi and Anjali Gupta, who on May 23, 2023, had problems with their business class seats that were meant to automatically recline on their flight from Hyderabad to Australia via Singapore.

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Reports from media outlets in India highlighted the discomfort experienced by the couple, who were compelled to endure the entire journey without the benefit of reclining seats, despite having paid a significant amount which cost around 66,750 rupees (S$1,090) for each ticket, lodged a complaint during the flight, expressing their dissatisfaction with the situation.

Singapore Airlines initially offered compensation in the form of 10,000 KrisFlyer miles per person, which was declined by the passengers. As reported by CNA, Singapore Airlines apologised for any difficulty the technical failure may have caused and acknowledged the District Consumer Disputes Redressal Commission of Hyderabad’s ruling.

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SIA clarified that while the automatic recline feature on Mr. and Mrs. Gupta’s seats experienced a glitch, the manual recline function remained operational during the flight from Hyderabad to Singapore.

Regrettably, due to a fully occupied flight, SIA staff were unable to arrange alternative seating within the business class cabin. However, the airline asserts that its crew diligently monitored the couple’s comfort throughout the journey, offering to manually adjust the seats as needed.

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Cathay Pacific asks business class customers to bring their own cutlery

Cathay Pacific asks business class customers to bring their own cutlery

In an innovative move towards sustainability, renowned Hong Kong carrier Cathay Pacific has recently floated an unconventional idea to its business class customers.

Bringing their own cutlery sets onboard. This initiative, revealed through a member survey circulated within the airline’s “Cathay Lab” community – a platform comprising frequent business class travelers – has stirred a wave of curiosity within the aviation industry.

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With sustainability becoming an increasing concern in aviation, Cathay Pacific’s survey aimed to gauge passengers‘ willingness to partake in various eco-friendly practices during their journeys.

Among the initiatives presented, including refilling reusable water bottles and recycling plastic, the prospect of bringing personal cutlery garnered significant attention. Some members expressed practical concerns, questioning the feasibility of carrying cutlery through airport security and the potential inconvenience for passengers unaware of regulations.

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Others suggested that Cathay Pacific should simply provide reusable cutlery onboard instead. Furthermore, there were suspicions among some respondents that the BYO cutlery proposal might be a precursor to introducing additional charges, with one user humorously envisioning a scenario where the airline lends cutlery sets for a fee.

Despite the skepticism surrounding the proposal, Cathay Pacific’s exploration of innovative sustainability measures reflects a broader industry trend towards environmental consciousness.

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