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Vistara brand to be dropped after merger, says Air India CEO

Vistara Launches Direct Flights Between Mumbai-Paris

Campbell Wilson, the chief executive officer of Air India, announced on Monday that the Vistara brand would be discontinued after the merger.  The full-service airline will only be known as Air India, a name that is much more recognizable outside of India. Wilson indicated that in that “new manifestation,” some of Vistara’s heritage would be preserved.

Air India to introduce premium economy class in some international flights from December 2022(Opens in a new browser tab)

Since assuming control of the losing Air India in January of last year, Tata Group has been working to transform the airline group. As part of this effort, it has announced that Vistara will merge with itself and that AIX Connect, formerly known as AirAsia India, will be integrated into Air India Express.

“One full-service and one low-cost airline will be included in the group, respectively. Air India and Vistara will amalgamate to create the full-service airline “explained Wilson.

Tatas rename AirAsia India as AIX Connect ahead of merger(Opens in a new browser tab)

According to Wilson, Air India is far more well-known outside of India due to its 90-year history, despite Vistara having very strong recognition inside the domestic market. According to him, they intend to keep the Maharaja brand and want it to be a part of “Air India’s future.” Wilson remarked, “That is really loved… It will be a part of our future.”

Air India will take over as the nation’s leading domestic and international airline if the purchase is finalised. Subject to regulatory approvals, the transaction is anticipated to close by March 2024.

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Pilot Faces Backlash for Working with Two Airlines Simultaneously

A significant controversy has erupted at Malta’s new state-funded air carrier, KM Malta Airlines, following the revelation that one of its pilots was secretly working simultaneously for another airline.

The incident involved First Officer Danica Theuma, who was found to be flying Virgin Atlantic planes in the UK while also employed by KM Malta Airlines. The incident came to light last month when Theuma, who was supposed to be observing obligatory rest periods as per her KM Malta Airlines schedule, was seen flying Virgin Atlantic planes out of Heathrow Airport in London.

A colleague who spotted her in the UK reported the incident to her manager. As a result, Virgin Atlantic’s management swiftly terminated Theuma’s employment upon discovering her double duty.

Theuma’s actions not only represented a severe breach of contract but also violated international safety regulations.

These rules strictly govern duty times and rest periods to ensure the safety of both passengers and crew. Despite these serious infractions, KM Malta Airlines has chosen to allow Theuma to continue flying for the airline.

Initially, KM Malta Airlines suspended Theuma after being informed of her conduct. However, the airline decided to reinstate her shortly after, a decision that has caused significant unrest among her colleagues. The airline’s employees are demanding that Theuma be held accountable for her actions and punished for disregarding safety rules.

The situation has sparked a heated debate within KM Malta Airlines, with many pilots expressing their dissatisfaction with the management’s decision to retain Theuma. They argue that her breach of safety protocols and contract should result in stricter disciplinary action to uphold the integrity and safety standards of the airline.

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Airlines

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo Partners with Private Firm to enhance its Cadet Pilot Program

IndiGo, India’s preferred carrier, has announced a strategic partnership with Garuda Aviation Academy to bolster its Cadet Pilot Program.

This initiative aims to train fresh pilots to become future junior first officers for the airline. This collaboration marks the eighth partnership IndiGo has established for its cadet pilot program over the past 13 years.

The comprehensive 21-month course is designed to equip aspiring pilots with the necessary skills and knowledge. The training program begins with a three-month ground school at Garuda Aviation Academy’s training center in Gurugram.

Aims to train fresh pilots as future junior first officers

This is followed by a 12-month intensive training session at 43 Air School in South Africa, renowned for its exceptional track record of training over 6,000 ab-initio pilots.

IndiGo has successfully inducted over 1,000 pilots through these rigorous training programs in the last 13 years. These programs encompass the entire spectrum of pilot training, from cadet selection to obtaining a commercial pilot license and A320 type rating, culminating in their induction into the airline as pilots.

Captain Ashim Mittra, Senior Vice President of Flight Operations at IndiGo, expressed his pride in the new partnership with Garuda Aviation Academy. He emphasized that the 21-month course is expected to cultivate the next generation of skilled pilots who will uphold IndiGo’s commitment to safe, affordable, and hassle-free travel.

Aligns with the Government of India’s UDAN mission

This initiative is in line with the Government of India’s UDAN (“Ude Desh ka Aam Nagrik”) mission, aimed at enhancing connectivity to smaller and medium-sized towns and cities across the country.

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IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo, India’s preferred airline, has introduced an innovative AI conversational booking assistant named 6Eskai on WhatsApp, marking a significant step in enhancing customer experience.

This new feature aims to provide seamless travel solutions directly through WhatsApp, offering convenience right at the travelers‘ fingertips.

IndiGo launches AI conversational booking assistant

6Eskai is built on a generative AI assistant platform developed by Riafy, a Google partner. With this technology, customers can now book tickets, check-in, generate boarding passes, check flight statuses, and ask queries all via WhatsApp.

The service is capable of handling both text and voice messages in English, Hindi, and Tamil languages initially. To use this service, customers can simply initiate a WhatsApp text to +91 7065145858.

The AI assistant leverages Google Cloud’s Large Language Models to support this service. Through extensive prompt engineering, it offers conversational interactions, responds to emotions, and even adds humor to its responses, ensuring a more engaging customer experience.

6Eskai has 1.7 trillion parameters

This extension on WhatsApp is expected to significantly enhance the hassle-free travel booking services available through IndiGo’s digital channels. 6Eskai is a highly advanced AI with 1.7 trillion parameters, enabling it to answer a wide range of common questions effortlessly.

Its capabilities include booking tickets, applying promotional discounts, booking add-ons, performing web check-ins, assisting in seat selection, planning trips, answering FAQs, and connecting customers with an agent.

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