Airlines

These are Europe’s Top10 best Airports for Wait Times in 2023

Airports can be a stressful experience for travelers, with huge queues and extended wait times becoming the norm. However, by 2023, certain European airports have made significant advances towards alleviating this difficulty, putting passenger satisfaction and efficient processes first.

These are Europe’s Top10 Worst Airports for Wait Times in 2023(Opens in a new browser tab)

These airports have managed to make the waiting game a seamless and even fun part of the journey, thanks to cutting-edge technology and expedited security processes. In this article, we’ll look at the top ten European airports with the best wait times, making travel not only more efficient but also more enjoyable for everyone.

In a recent survey conducted by Casago, placed the spotlight on the some of Europe’s best airport experiences. Casago looked examined customer evaluations from airlinequality.com, where each reviewer rated the queueing times from 1 to 5 stars, to determine which airports have the best and worst queueing times.

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The top airport in Europe for Queing is Belgrade Airport in Serbia, where 66.67% of travelers rank the Queuing times as 4 or 5 stars. ACI Europe recognized the airport as Europe’s best for Quality of service in 2021. Despite the recent claims that Belgrade Airport is “still struggling with long lines,” when it comes to passenger complaints reviews and wait times, the Serbian airport is considered the best in Europe.

Helsinki Vantaa Airport, in Finland, came in second place with 63.22%, followed by Stuttgart airport in Germany (61.90%), Malta International Airport (60.00%) and Porto Airport in Portugal (58.82%).

Related Topics:Belgrade airport Best airports Helsinki Vantaa airport

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.