Airport

The Best and Worst Airlines and Airports of 2019

Today AirHelp, the world’s largest organization for air passenger rights, is announcing the results of its annual AirHelp Score which rates global airlines and airports. First launched in 2015, AirHelp Score is the most comprehensive data-based evaluation of airlines and airports, rating them on service quality, on-time performance, claim processing and food and shops – taking into account flight and after-flight services.

To create this ranking, AirHelp has used top data sources, including its database of flight statistics, which is one of the largest and most comprehensive in the world, tens of thousands of customer opinions and its own experience in helping 10 million passengers around the world process compensation following flight disruption.

THE BEST AND WORST AIRLINES 2019

Best

1. Qatar Airways

2. American Airlines

3. Aeromexico

4. SAS Scandinavian Airlines

5. Qantas

6. LATAM Airlines

7. WestJet

8. Luxair

9. Austrian Airlines

10. Emirates

Worst airlines for 2019

63. Adria Airways

64. Aerolineas Argentinas

65. Transavia

66. Laudamotion

67. Norwegian

68. Ryanair

69. Korean Air

70. Kuwait Airways

71. EasyJet

72. Thomas Cook

It ranked 72 airlines and 132 airports from 40,000 reviews based on on-time performance and quality of service, as well as food and drink options and how easy it is to claim a refund.

BEST AND WORST AIRPORTS FOR 2019

Best

1. Hamad International Airport, Qatar

2. Tokyo International Airport, Japan

3. Athens International , Greece

4. Afonso Pena International Airport, Brazil

5. Gdańsk Lech Wałęsa Airport, Poland

6. Moscow Sheremetyevo International, Russia

7. Singapore Changi Airport,

8. Hyderabad Rajiv Gandhi International, India

9. Tenerife North Airport, Spain

10. Campinas International , Brazil

Worst airports

123. London Gatwick Airport, UK

124. Billy Bishop Toronto City Airport, Canada

125. Porto Airport, Portugal

126. Paris Orly Airport, France

127. Manchester Airport, UK

128. Malta International Airport, Malta

129. Henri Coandă International Airport, Bucharest, Romania

130. Eindhoven Airport, Netherlands

131. Kuwait International Airport, Kuwait

132. Lisbon Portela Airport, Portugal

How the airlines and airports are rated

The 2019 AirHelp Score marks the company’s eighth report since it began evaluations in 2015. AirHelp developed this report to combine expert knowledge and industry expertise to give air passengers better predictions for what their experiences will look like at different airports, how the airlines will treat them under normal circumstances, and what to expect if their flight gets delayed, canceled or overbooked. To determine the airline rankings, AirHelp rates airlines equally on three areas, including claims processing, on-time performance, and quality of service. Airports’ scores are determined by on-time performance, which accounts for 60% of the score, and then quality of service, which is 20% of the score, and food and shopping options which makes up the remaining 20% of the score. To view AirHelp Score in full, please visit AirHelp.com/AirHelpScore.

Airport

Top 10 Largest Airports in the World by Size

When it comes to the world’s busiest and largest airports, size matters—not just in terms of the area they cover, but also in the volume of passengers they handle and the number of flights they accommodate.

As air travel continues to grow, airports around the globe are expanding and upgrading to meet increasing demand.

Qatar Airways Announces New Flights to Hamburg, resume services to Venice:Click
In 2024, several airports stand out for their impressive size and capacity. This article takes a closer look at these massive aviation hubs, highlighting their key features and what makes them the largest airports in the world today.

Country	Airport	Area (sq km)
Saudi Arabia	King Fahd International Airport	776
United States	Denver International Airport	135
Malaysia	Kuala Lumpur International Airport	100
Turkey	Istanbul Airport	76
China	Beijing Daxing International Airport	46
Egypt	Cairo International Airport	36
Thailand	Suvarnabhumi Airport	32
Spain	Adolfo Suárez Madrid-Barajas Airport	30
Canada	Edmonton International Airport (YEG)	28
Netherlands	Amsterdam Airport Schiphol	27
Australia	Brisbane International Airport	27
Germany	Frankfurt Airport	23
India	Rajiv Gandhi International Airport	22

King Fahd International Airport, Saudi Arabia – Spanning a staggering 776 square kilometers, King Fahd International Airport is the largest airport in the world by area. Its vast expanse reflects its crucial role as a major hub in the Middle East.

Denver International Airport, United States – Covering 135 square kilometers, Denver International Airport ranks second in size. Known for its distinctive peaked roof and extensive facilities, it serves as a major gateway in North America.

Kuala Lumpur International Airport, Malaysia – With an area of 100 square kilometers, Kuala Lumpur International Airport is a key international hub in Southeast Asia, offering extensive services and connectivity.

Top 10 Busiest Airports in the World for 2023:Click here

Istanbul Airport, Turkey – Istanbul Airport covers 76 square kilometers. This relatively new airport has quickly become one of the largest and busiest, positioning itself as a central point for travel between Europe and Asia.

Beijing Daxing International Airport, China – Beijing Daxing International Airport, with 46 square kilometers, is one of the newest major airports, featuring an impressive design and extensive facilities to handle growing passenger traffic.