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The 10 Best Airports In The World In 2019 : Skytrax Awards

10 Best Airports

10. Zurich Airport 

swiss at zurich airport

It is the largest international airport in Switzerland and is the hub airport for Swiss International Air Lines. Zurich Airport has three runways and three terminals. It offers scheduled and charter flights to 203 destinations in
67 countries around the world.

– 31.1 million passengers and 278.458 flights in 2018
– Important European hub with 28,4% connecting traffic
– An ideal gateway to Europe with efficient connections to 66 countries

– One of the largest European cargo airports with an annual capacity of 700.000 tonnes
– Diversified handling services
– Competitive airport charge structure.

It is also  Ranked as “Best Airport in Europe” in the category “20-30 mio.
passengers” by World Airport Award (Skytrax)

09. Tokyo Narita

Tokyo Narita Airport is an international airport serving the Greater Tokyo Area of Japan. Narita serves as the international hub for Japan Airlines and All Nippon Airways. As of 2016, Narita was the second-busiest passenger airport in Japan. In 2017, Narita served 40,631,193 passengers, making it the 49th busiest airport in the world in terms of passenger traffic. Narita serves as the main international hub of Japan Airlines,  All Nippon Airways, and Nippon Cargo Airlines

08. London Heathrow

british airways at heathrow

London Heathrow Airport is the busiest airport in the UK and busiest airport in Europe by passenger traffic

– Annual passengers: 78.0 million
– Daily average total number: 213,668 (51% arrivals / 49% departures)
– Busiest day ever recorded (passenger numbers): 30 June 2017 with 259,917
– Busiest year ever recorded (passenger numbers): 2017 with 78.0 million

Flights 2017
-Annual air transport movements: 474,033
-Daily average air transport movements: 1,299


07. Munich Airport 

dining at munich airport

It is a major international airport near Munich, the capital of Bavaria. It is the second-busiest airport in Germany in terms of passenger traffic after Frankfurt Airport. It is the world’s 15th-busiest airport in terms of international passenger traffic and was the 38th-busiest airport worldwide in 2018. As of March 2018, the airport features flights to 266 destinations, making it the airport with the fifth-most destinations worldwide. Munich Airport serves as a hub for Lufthansa including Lufthansa Regional and its Star Alliance partners.


06. Centrair Nagoya

chubu centrair viewing platform

In 2014, 9.8 million passengers traveled through Central Japan International Airport in Nagoya, better known as Centrair. The airport has a large domestic traffic percentage, with a number of regional routes operated to Asiana cities such as Bangkok and Singapore. Longer haul routes include Helsinki, Frankfurt, Honolulu, and Detroit.

Chubu Centrair International Airport is the main gateway
to Nagoya and the Chubu region of Japan. Hosting domestic, regional and international passenger
and cargo services for over 20 airlines, the airport is a
domestic hub for ANA Airlines.2018: For 4 consecutive years, Chubu International
Airport won “The World’s Best Regional Airport”
award (Skytrax)

05. Hong Kong Airport 

shopping at hkg

It is Connecting to over 220 destinations worldwide by over 120 airlines. More than 74.7 million passengers handled and 5.1 million tonnes of cargo and air mail moved in 2018. with 2 runways in operation handled 427,725 air traffic
movements in 2018. Hong Kong International Airport serves over 100 airlines operating flights to about 180 locations worldwide, including 44 destinations on the Chinese Mainland. It is former, multiple winners of the Airport of the Year title at the World Airport Awards.

04. Doha Hamad

hamad international airport at night

Hamad International Airport is the international airport for Doha, the capital city of Qatar. The existing terminal can accommodate up to 30 million passengers annually and has been described as the most architecturally significant terminal complex in the world, as well as being the most luxurious.

03. Seoul Incheon airport

seoul incheon airport

Incheon International Airport is the largest airport in
South Korea and one of the largest airports in the world. The airport holds a record of being ranked the Best Airport Worldwide for 11 consecutive years by the Airports Council International (ACI)’s Airport Service Quality Award from 2005 to 2016. Incheon International Airport’s terminal has 111 boarding gates altogether, with 44 in Terminal 1, 30 in Concourse A (connected to terminal 1), and 37 in Terminal 2.


02.Tokyo Haneda

tokyo international airport haneda

It is one of the two primary airports that serve the Greater Tokyo Area and is the primary base of Japan’s two major domestic airlines. Haneda handled 85,408,975 passengers in 2017; by passenger throughput, it was the third-busiest
an airport in Asia and the fourth-busiest in the world. It is able to handle 90 million passengers per year following its
expansion in 2010. With Haneda and Narita combined Tokyo has the third-busiest city airport system in the world.

01.Singapore Changi

Singapore Changi Airport connects customers to over 200 destinations worldwide, with 5000 arrivals and departures a week by 80 international airlines. In 2017, Changi Airport celebrated a key milestone, serving 60 million passengers from close to 100 countries around the world.

One of the largest transportation hubs in Southeast Asia. It is currently rated the World’s Best Airport by Skytrax. The airport saw a record of 65.6 million passenger movements in 2018

– beating 2017’s record of 60 million passengers with a 5.5 percent increase. As of 1 March 2019, Changi Airport serves more than 100 airlines flying to 400 cities in around 100 countries and territories worldwide.


Qantas Introduces new Group Boarding Inspired by US Practices

Qantas Introduces new Group Boarding Inspired by US Practices

Qantas, Australia’s iconic airline, is revolutionizing the boarding process for domestic flights across four major airports in the country.

Drawing inspiration from successful implementations overseas, the airline is introducing Group Boarding, a streamlined approach aimed at reducing wait times and enhancing the boarding experience for passengers.

This innovative method, already embraced by airlines internationally, marks a significant departure from traditional boarding practices in Australia. Following meticulous trials conducted in key hubs such as Brisbane, Sydney, Melbourne, and Perth, Qantas is confident that Group Boarding will not only expedite the boarding process but also contribute to on-time departures.

Group Boarding divides passengers into smaller boarding groups, eliminating the need for everyone to queue up simultaneously. Upon receiving their boarding passes, customers will be assigned to one of six distinct boarding groups based on factors such as cabin class, Frequent Flyer status, and seat allocation.

Clear signage and informative announcements at the gate will guide passengers, indicating when each boarding group is scheduled to embark. This proactive communication ensures a seamless boarding experience, with passengers boarding in an organized and efficient manner.

To further enhance convenience, Qantas App users and subscribers to text/email notifications will receive alerts informing them of the Group Boarding protocol for their flight. Additionally, the boarding pass scanner will restrict access until the designated boarding group is called, ensuring compliance with the boarding sequence.

The rollout of Group Boarding commences today at Brisbane Airport, followed by Perth, Melbourne, and Sydney airports in succession. This phased implementation will cover all domestic flights operated by Qantas’ Boeing 737 and Airbus A330 aircraft, heralding a new era of boarding efficiency and passenger satisfaction.

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United Airlines Boeing 737-800 Flight Review: Domestic Economy Done Right

United Airlines Boeing 737-800 Flight Review: Domestic Economy Done Right

Welcome to another flight review, where we would be flying on United Airlines Boeing 737-800 aircraft on a 4 hour transcontinental flight from Las Vegas to Washington!

Las Vegas consists of 2 main terminals for commercial airlines, Terminal 3 and Terminal 1. Both Terminals serve different airlines, with Terminal 1 more focused on Low Cost Carriers, while Terminal 3 serving the main carriers such as Delta, American, United Airlines, together with international operators. 

We are currently in Terminal 3, which has a wide offering of food and drinks. Furthermore, since we are in Las Vegas, there definitely are some slot machines around the terminal for those who are hoping to make a quick buck before their flight. There was also supposed to be a gaming lounge, but it was closed due to renovation. 

Upon reaching the gate, we were informed of an approximately 30 minute delay to our departure time, due to the aircraft leaving its previous leg late. 

Here is our aircraft, ship 3506, a 17 year old Boeing 737 which would be ferrying us to Washington. Here she is, decked in the old United Airlines colour scheme, The boarding process soon began, with passengers being called to called based on their boarding group, so as to ensure an orderly boarding process. 

We were warmly welcomed aboard by the cabin crew, where sanitising wipes were available upon request. For this flight, I selected 28F, a Window seat. The Economy Class layout in United’s Boeing 737-800 is in a 3-3 configuration, while Business Class is in a 2-2 layout.

This particular aircraft is still fitted with the old cabin of United Airlines, with no in-seat power outlet, small Inflight Entertainment Screens, together with a dated cabin.

United is currently updating their Boeing 737 fleet to have a wider Inflight Entertainment Screen, which includes a USB power port for you to charge your devices. It will definitely be a welcome change on the longer transcontinental flights especially. 

The seats are sufficiently wide, with a rather sufficient legroom offered on the aircraft. Although not generous, I was still able to stretch my legs, so definitely no complaints. The seat has two pockets, one right below the screen, with the other at knee level, which allows you to store your personal electronic devices safely. There are also adjustable headrests, which is always an amazing feature on a seat. 

Soon, we were greeted by the Captain, who warmly welcomed us onboard, before apologising for the slight delay, informing us that he would attempt to get us airborne as soon as possible. 

Inflight Service 

After approximately 30 minutes after takeoff, the flight crew prepared the cabin for snack service. Starting at the front of the cabin, they slowly made their way to the back. 

This is where I feel United really shines, especially for flights on the North American Continent. There are small snacks such as pretzels, chocolate and chips, together with non alcoholic beverages which are provided complimentary to the passengers. There is a wide range of beverages being provided, from Water, Orange Juice to even Ginger Ale. Everyone was given 1 choice of beverage and snack for this service.

Headphones were also handed out on demand, which was definitely what set United apart from other airlines in their Domestic Economy class. In fact, some airlines do not issue headphones for free on International Economy class on the North American continent flights. 

After approximately an hour, the flight crews were walking about, offering passengers a coffee or tea, or any other beverage. Passengers could also request for other drinks of their choice, together with snacks, though some snacks are chargeable. 

Passengers could request for drinks or snacks throughout the entire flight, with the crew occasionally making rounds offering water to passengers. 

United Airlines has the option of allowing their passengers to add their credit cards online, before boarding the flights, so as to ensure a contactless transaction. The cost of items ordered would be billed to that particular card, therefore negating the need for passengers to go through the hassle of finding their credit cards onboard. Cash payments are also not accepted onboard the flight, therefore requiring a card for in flight purchases. 

There is wifi provided onboard, with free internet access to messaging applications. The internet was rather fast, and offered great connectivity onboard, enabling you to stay in contact with your loved ones even in the air.

Free wifi for streaming and internet surfing is provided to T-Mobile customers, and other passengers could also purchase wifi for the entire flight for the same purpose. The wifi could also be used to stream movies to your own device, with a large range of movies and TV shows which could be watched online.

The selection of movies are definitely more than sufficient to keep everyone occupied for the duration of the entire flight. 

Soon, we landed at Washington Dulles International Airport, just slightly behind schedule. We deplaned via an airbridge to a remote concourse, where we were ferried to the main terminal via a mobile lounge, which in my opinion is quite a unique system. 

Delay Management done right

One thing which really impressed me thoroughly was United’s management of delays. Knowing that the aircraft would be approximately 10 minutes late, the flight crews identified those passengers who have connecting flights through lighting the crew call button, therefore providing a visible identification.

Upon landing, passengers were advised to remain seated and let these passengers deplane first, so they could make up for the lost time. United Airlines were also transparent with the information and steps taken to mitigate delays to the travellers’ travel plans through keeping everyone in the aircraft updated with the status of the aircraft arrival. 

Final Thoughts

United’s Cabin Service exceeded my expectations, especially with the offering of earphones to all passengers in Economy, ensuring that passengers were able to enjoy the wide selection of inflight entertainment offered. This is in stark contrast to certain North American Carriers, where they follow a bring your own headphones concept, resulting in some passengers being unable to enjoy the inflight entertainment. Furthermore, the attentiveness of the crew certainly played a part in ensuring an amazing flight, ensuring that the passengers were comfortable and well hydrated. 

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ANAC Halts Porto Alegre Flight Sales, Due to Severe Airport Flooding

ANAC Halts Porto Alegre Flight Sales, Due to Severe Airport Flooding

In response to severe flooding that has rendered Salgado Filho Airport in Porto Alegre inoperable, the Brazilian Civil Aviation Regulator, the National Civil Aviation Agency (ANAC), has enacted a temporary prohibition on the sale of airline tickets to and from the airport.

This measure applies across all sales channels, including travel agencies, and will remain in effect until ANAC reevaluates the situation.

The closure of the airport, located in the capital of Rio Grande do Sul, has had significant repercussions, affecting more than 490,000 passengers. The terminal remains indefinitely closed due to the flooding, with the runway still submerged under water.

In light of these circumstances, airlines are offering flexibility to affected customers. Passengers can reschedule their flights to Porto Alegre within a year of the original scheduled date without incurring additional fees. Alternatively, they can opt for a refund, either in cash or credit.

To accommodate displaced travelers, airlines have increased the number of flights to nearby airports in the southern region of Brazil. This increase aims to prioritize passengers who already have issued tickets.

According to ANAC’s directives, airlines must identify and prioritize contact with passengers who have a pending return journey, whether traveling to or from Rio Grande do Sul, to facilitate their reaccommodations preferentially.

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