Spirit Airlines employees charged in $238,000 reservation scheme

A scam to make money off travellers looking for lower-cost flights was accused of by three former Spirit Airlines employees.

According to the indictment filed by the U.S. attorney for the Eastern District of Pennsylvania, two reservation agents with offices in Pennsylvania And their manager allegedly encouraged customers to book inexpensive flights in the future, then changed the customer’s reservation to a more expensive flight for free without charging the airline’s change fee. Instead, the agents would allegedly charge customers via CashApp a “commission” and keep the money for themselves.

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The fraud allegedly cost the airline more than $238,000 in fees for more than 1,700 flights between December 2017 and August 2018. Based on the allegations, these individuals cheated the airline reservation system and stole money from the top, according to a statement from U.S. Attorney Jacqueline Romero.

Although Spirit Airlines is not mentioned by name in the indictment, it does state that the three employees accused of the plan worked for “a large U.S. airline located in Florida.”

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