Today, a lot of information spreads quickly online. One of the Indigo flight staff members got into a dispute with a passenger over the course of the meal.

The video makes it visible and audible that, The crew is attempting to convey to the passengers that they are responsible for providing the meals on board as per the list. The entire incident was recorded on camera by one of the passengers. The passenger’s disrespect towards the crew during their argument with the first cabin crew appears to have irritated them. In addition, for peer support, another crew had arrived to provide the details of the error that had occurred and to clarify that the crew was not at fault.

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Tempers soaring even mid-air: "I am not your servant"

An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv

— Tarun Shukla (@shukla_tarun) December 21, 2022

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The crew was speaking to the passenger politely, but things quickly got out of hand. The crew lost their cool and told the passenger to stop talking, then quickly apologized. The Indigo CEO offered his support to the staff during the incident. The majority of internet users claimed that each passenger must show respect for the staff because, by law, they are required to serve the passenger.

I’m on the side of the @IndiGo6E flight attendant. The man clearly calls her a servant, he says “you are a servant”. She responds with “I am an employee”. It makes me sick to see so many men saying this is bad behaviour by a flight attendant. Sorry, but there are limits.

— Vasundhara Sirnate (@vsirnate) December 21, 2022

Female pilot reveals airport employee mistook her for flight

Detailed information about the dispute is unavailable. Please share your thoughts on the incident in the comment box.

I AM AN EMPLOYEE AND I AM NOT YOUR SERVANT.

This line should be the line of the year by an employee.
Give this lady an award @IndiGo6E. The increase in competition is giving customers feel that they owe us.
Sorry but you dont. Period. 🙏

Enough is enough.

— Alankrit Shukla (@alashshukla) December 21, 2022

Singapore Airlines (SIA) and Tata Sons (Tata) have agreed to merge Air India and Vistara, with SIA also investing INR 20,585 million (S$360 million, US$250 million) in Air India as part of the transaction. This would give SIA a 25.1% stake in an enlarged Air India group with a significant presence in all key market segments¹. SIA and Tata aim to complete the merger by March 2024, subject to regulatory approvals.

SIA intends to fully fund this investment with its internal cash resources, which stood at S$17.5 billion as of 30 September 2022².

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SIA and Tata have also agreed to participate in additional capital injections, if required, to fund the growth and operations of the enlarged Air India in FY2022/23 and FY2023/24. Based on SIA’s 25.1% stake post-completion, its share of any additional capital injection could be up to INR 50,200 million (S$880 million, US$615 million), payable only after the completion of the merger.

The actual amount will depend on factors including the progress of the enlarged Air India’s business plan, and its access to other funding options. SIA intends to fully fund any additional capital injections with its internal cash resources.

Through this transaction, SIA will reinforce its partnership with Tata and immediately acquire a strategic stake in an entity that is four to five times larger in scale compared to Vistara. The merger would bolster SIA’s presence in India, strengthen its multi-hub strategy, and allow it to continue participating directly in a large and fast-growing aviation market.

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Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines, said: “Tata Sons is one of the most established and respected names in India. Our collaboration to set up Vistara in 2013 resulted in a market-leading full-service carrier, which has won many global accolades in a short time.

India is the fastest growing global economy, and is projected to become the third largest in the world by 2027³.  It is also the world’s third largest aviation market. Demand for air travel is surging with passenger traffic expected to more than double over the next 10 years, supported by rising income levels and ongoing investments in its aviation infrastructure. However, India also remains underserved with low international seats per capita, signifying significant growth potential⁴ .

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Following its acquisition by Tata in January 2022, Air India unveiled a wide-ranging transformation programme to strengthen its foundations and revamp its operations, setting it on the road to recovery and positioning it for growth⁵.

The combination of Air India and Vistara would bring significant synergies. Air India has valuable slots and air traffic rights at domestic and international airports that are not available to Vistara. With Vistara widely recognised as India’s leading full-service carrier, Air India will benefit from its operational capabilities, customer base, and a strong focus on customer service and product excellence.

Today, Air India (including Air India Express and AirAsia India) and Vistara have a total of 218 widebody and narrowbody aircraft, serving 38 international and 52 domestic destinations. With the integration, Air India will be the only Indian airline group to operate both full-service and low-cost passenger services. It can optimise its route network and resource utilisation, be flexible and agile in capturing demand across market segments, and tap on a larger consumer base to strengthen its loyalty programme.

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This would reinforce its position as India’s largest international carrier and second largest domestic carrier, allow it to offer more options and connectivity for business and leisure customers, and enable it to compete as a leading global airline.
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¹Today, SIA and Tata hold a 49% and 51% stake in Vistara respectively. Tata wholly owns Air India, which includes the low-cost carriers Air India Express and AirAsia India.

²In addition to its cash and bank balances of S$17.5 billion, the Group retains access to S$2.2 billion of committed lines of credit, all of which remain undrawn. SIA intends to redeem the 2020 Mandatory Convertible Bonds on 8 December 2022, and cash and bank balances will decline by S$3.86 billion on a pro-forma basis on that date.

As the air becomes more accessible to travelers, Indian airlines support the increased traffic, yet we are surprised to learn that Air India is leading the list for on-time performance in October. Within a six-month period, the airline revamped its image, elevating it to the top spot among domestic carriers in terms of frequency.

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In September, Air India was in third place; today, it is first.

Air India led the pack in terms of On-Time Performance (OTP) in October with a score of 90.8%, followed by Vistara (89.1%), and AirAsia India (89.1 percent). The Tata group includes each of the three airlines.

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IndiGo had the highest OTP (87.5%), followed by Alliance Air (74.5%), SpiceJet (68.9%), and Go First (60.7 percent). Four metro airports—Bengaluru, Delhi, Hyderabad, and Mumbai—have had their OTPs calculated.

In comparison to the same period last year, domestic airlines carried 988.31 lakh passengers, up from 620.96 lakh. This represents a 59.16 percent annual growth and a 26.95 percent monthly growth, according to the DGCA.

SpiceJet and Go First had market shares of 7.3 percent and 7 percent, respectively, while Air India had a 9.1 percent share in October. In October, Alliance Air’s market share increased marginally to 1.3 percent, while AirAsia India’s market share increased to 7.6 percent.

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According to the data, Vistara’s market share decreased from 9.6 percent in September to 9.2 percent last month. The market share of Akasa Air, which began operations in August, increased to 1.4 percent in October from 0.9 percent in September.

Spicejet will probably start taking delivery of 7 Boeing 737 Max planes by the end of November in preparation for the winter schedule. The number of flights the airline runs during the winter season may be lower than during the summer season.

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Two aircraft are likely to be inducted by the end of October, and the remaining ones by the end of November. There have been strong headwinds for Spicejet. At least six aeroplanes have had their registrations removed in the recent months. In order to balance out the aircraft that have been deregistered, the person explained that these aircraft were being wet-leased.

The no-frills carrier has recently experienced some technological difficulties as well. SpiceJet was asked by the DGCA in July to run at up to 50% of the number of departures authorized under the summer schedule 2022 until October 29, 2022.

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For the summer schedule, SpiceJet received authority to run 600 daily flights, of which it ran about 300. SpiceJet would fly fewer daily flights than the summer timetable. It declared that it will send a total of 80 pilots who fly Dash 400 and Boeing 737 planes on unpaid leave. This will be done for three months, presumably to cut costs for the airline.

The past few quarters have seen a severe cash crunch for SpiceJet. It reported a 789 crore net loss in the first quarter of FY23. A beneficiary of the Emergency Credit Line Guarantee Scheme is SpiceJet. Both 200 crore and 400 crore were made available.

This is the third time that the government has also offered assistance to the airlines. According to sources, SpiceJet has applied to participate in the scheme’s current round of benefits. “The promoters are working to set up the necessary equity.

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Many pet owners postpone their travel plans or struggle to find destinations that will accept their animal friends. In addition to accommodations, traveling with pets can be difficult. However, starting next month, Akasa Air, a new scheduled airline in India, will permit the carriage of domesticated cats and dogs onboard together with passengers.

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Domesticated dogs and cats will be allowed to travel starting in November, and reservations in this regard will open up on October 15th, according to Belson Coutinho, co-founder, and CMO, as quoted by PTI. Only tiny animals up to seven kg in weight are permitted in the passenger cabin; larger animals that weigh more than seven kg must fly in the cargo area.

Akasa Air has announced that animals will be allowed on board, making it the second commercial airline in India to allow pet travel. Prior to now, Air India was the only commercial airline in the nation to allow certain types of dogs to fly with passengers.

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Additionally, Akasa Air has made it clear that only domesticated animals (cats and dogs) would be permitted to travel in the cabin after paying a fee. The cost to bring your pet onboard an Akasa Air flight will soon be announced.

Furthermore, Akasa Air news, Vinay Dubey, CEO of India’s low-cost airline, Akasa Air, revealed that it will receive 18 brand-new aircraft by the end of March next year, after operating for roughly 60 days. By the end of March 2023, we anticipate receiving 18 brand-new Boeing 737-MAX aircraft.

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