Airlines

Qantas Retains Top Spot as Most Punctual Major Domestic Airline

Qantas Introduces new Group Boarding Inspired by US Practices

Amidst storms, a shortage of air traffic control staff, and high holiday demand, Qantas emerged as the most punctual major domestic airline once again in December.

According to the most recent government data, which was made public today, Qantas (Qantas and QantasLink combined) departed on time 69.5 percent of the time in December, compared to 56.5 percent for its main domestic competitor. Although Qantas has been the most punctual major domestic airline for 16 months running, there is still a lot of room for improvement.

Overall, Qantas’ cancellation rate was about half that of its main rival, at 3.7% as opposed to 7.5%. In December, 5.5% of Jetstar’s flights were canceled, leaving just over 62% of flights to depart on schedule.

Uncontrollable factors, primarily weather and air traffic control issues, contributed 8.2 percentage points and 7.9 percentage points, respectively, to Qantas’ and Jetstar’s on-time performance in December. Roughly half of all Qantas and Jetstar cancellations for the month were caused by uncontrollable factors (1.8 and 3 percentage points, respectively).

More than 75 percent of Qantas flights have departed on time so far in January. Following a September 2023 announcement and gradual rollout, more investments in operational reliability and customer experience are beginning to enhance millions of passengers‘ travel experiences. More backup aircraft are kept on standby, catering is enhanced, baggage tracking is enabled through the Qantas app, and customer recovery procedures are modified if flights are severely disrupted, among other investments.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.